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- Tasks: Deliver exceptional customer service and resolve queries through calls and emails.
- Company: Leading waste management company with a strong reputation.
- Benefits: Hybrid working, competitive salary, and career growth opportunities.
- Why this job: Join a respected industry and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Full-time role with a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading waste management company based in Alton seeks a Customer Service Associate to deliver exceptional service and resolve customer queries. This full-time role offers hybrid working and involves handling incoming calls, responding to customer emails, and ensuring high-quality customer interactions.
Strong communication and attention to detail are essential. The position promises a rewarding career within a respected industry.
Customer Service & Coordination Specialist in Alton employer: Biffa
Contact Detail:
Biffa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Coordination Specialist in Alton
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, let’s role-play common customer scenarios. This will help us feel more confident when handling those tricky customer queries.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express our appreciation. It keeps us on their radar and shows our enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Customer Service & Coordination Specialist in Alton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering exceptional service, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your Attention to Detail: In customer service, attention to detail is key. When writing your application, mention specific examples where you've demonstrated this skill. It’ll show us that you’re the right fit for the role!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention how your experience aligns with the responsibilities of handling customer queries and ensuring high-quality interactions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Biffa
✨Know the Company Inside Out
Before your interview, take some time to research the waste management company. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Service & Coordination Specialist, strong communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific customer service scenarios. Think of examples from your past experiences where you resolved issues or improved customer satisfaction. Be ready to explain your thought process and the outcome.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. During the interview, highlight instances where your meticulous nature made a difference. Whether it’s catching an error in a report or ensuring a customer’s needs were met, these examples will demonstrate your fit for the position.
