At a Glance
- Tasks: Help keep our communities clean by managing waste and assisting the public.
- Company: Join Biffa, the UK's No. 1 choice for business waste management.
- Benefits: Enjoy a competitive salary, career development, and great discounts.
- Other info: Be part of a diverse team dedicated to improving lives through waste management.
- Why this job: Make a real impact on sustainability while working in a dynamic environment.
- Qualifications: Customer service skills and good communication are essential.
The predicted salary is between 27000 - 28000 £ per year.
Keep Our Communities Clean – Join Us as a Yard Operative Today!
A quick look at the role. You will assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site. Also ensure that waste brought onto the site is segregated as much as possible for recycling. At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.
Days of work: Mon-Fri (plus 2.5 hours Saturday) £13.43 per hour. Start and finish time: 7am - 5pm
Your core responsibilities:
- To assist in the safe, efficient and profitable operation by providing operative services together with interface with the general public.
- By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.
- Advise and assist centre users, to maximise segregation and recycling. Redirect commercial customers and portray the best corporate image.
- You must remain aware at all times of your responsibilities for your own H&S and for the H&S of those directly responsible to you and your work colleagues. You must ensure that at all times the correct PPE is worn.
- Please refer to the H&S Policy for further details on your specific responsibility.
- You must adhere to all Company Policies & Procedures, including but not limited to, those specified in the Employee Handbook, H&S Policy, EMS System, IMS System and any financial systems.
- Apart from the duties summarised in your Role Profile, we retain the right to include other reasonable duties which are part of, and incidental to, this type of work.
Requirements:
Our essential responsibilities:
- Customer service skills – ability and willingness to assist members of the public and other site users.
- Good communication skills.
- Dealing with public.
- Record Keeping.
Benefits:
And here’s why you’ll love it at Biffa:
- Competitive salary.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Yard Operative employer: Biffa Waste Services
At Biffa, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work culture that prioritises employee growth through ongoing training and development. Our commitment to diversity and inclusion fosters a creative environment where every team member can thrive, making our Yard Operative role not just a job, but a meaningful career in waste management that contributes positively to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Operative
✨Tip Number 1
Get to know the company! Research Biffa and understand their values, especially around sustainability and community service. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Yard Operative, you'll be interacting with the public. Role-play scenarios with friends or family to boost your confidence in handling various situations and queries.
✨Tip Number 3
Dress the part! When you come in for an interview, wear something that reflects the role. It shows you’re serious about the position and understand the importance of health and safety on site.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Biffa team!
We think you need these skills to ace Yard Operative
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for keeping communities clean shine through! We love candidates who are excited about the role and can convey that energy in their words.
Tailor Your Application:Make sure to customise your application to highlight your customer service skills and any relevant experience. We want to see how you can contribute to our mission of effective waste management!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Yard Operative position.
How to prepare for a job interview at Biffa Waste Services
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Yard Operative. Familiarise yourself with waste segregation processes and health and safety protocols. This will show your potential employer that you're serious about the role and ready to contribute from day one.
✨Show Off Your Customer Service Skills
Since you'll be interacting with the public, it's crucial to demonstrate your customer service skills during the interview. Think of examples where you've successfully assisted customers or resolved issues. This will highlight your ability to represent the company positively.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle specific situations with site users, so prepare some scenarios to discuss that showcase your communication skills.
✨Dress for Success
Even though the job involves wearing PPE, dress smartly for the interview. It shows respect for the interview process and indicates that you take the opportunity seriously. Plus, it sets a positive tone for your first impression!
