At a Glance
- Tasks: Support daily operations by allocating vehicles and ensuring top-notch service delivery.
- Company: Join Biffa, the UK's leading waste management company with a focus on sustainability.
- Benefits: Enjoy competitive salary, career development, and great perks like discounts and a pension scheme.
- Other info: Be part of a diverse team dedicated to improving lives through innovative waste solutions.
- Why this job: Make a real impact in a dynamic role while contributing to environmental sustainability.
- Qualifications: Strong local knowledge, excellent communication skills, and admin experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location - Trafford Park Depot (M17 1BS)
Monday to Friday and between the hours of 8am - 4.30pm.
A quick look at the role. The role will effectively support the day to day operations of the Depot through successful allocation of vehicles to ensure best in class service delivery. The role will also ensure all Health and Safety standards are maintained and ensure that environmental and O Licence compliance is maintained. As well as the transport activity, the role will allow hands-on activity to support with Employee Engagement, continuous improvement projects and covering items such as productivity and quality of service provision. A well organised individual with a personable disposition is essential, with admin & call handling experience desirable.
Why it’s an opportunity not to be wasted. The successful candidate will need to work as part of a team, with a wide variety of daily duties:
- Call handling - liaising with customers and/or our internal call centres and Biffa drivers.
- Daily debrief of Biffa drivers – assisting with confirmation of work plus dealing with any anomalies/issues.
- Liaising with Biffa’s customer service department and/or direct with customers to resolve issues – including any hazards identified by drivers.
- Order processing and confirmation + running and clearing daily reports.
- Administrative tasks and housekeeping.
Requirements Here’s what we require:
- Strong knowledge of the local area.
- Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
- Ability to plan, organise and prioritise effectively.
- Experience of working to strict deadlines in a time critical environment.
- A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
- Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
Benefits And here’s why you’ll love it at Biffa:
- Competitive salary
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
- Plus, much more……
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Traffic Administrator in Trafford Park employer: Biffa Waste Services
Biffa is an exceptional employer that prioritises employee growth and engagement, offering ongoing career development and training opportunities to ensure that every team member can thrive. Located in Trafford Park, the company fosters a collaborative work culture where diversity and inclusion are celebrated, alongside a competitive salary and comprehensive benefits package that includes generous pension schemes and discounts on retail and leisure activities. Join us in transforming waste management into a rewarding and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Traffic Administrator in Trafford Park
✨Tip Number 1
Get to know the company! Research Biffa and understand their values, especially around sustainability and community. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers and drivers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or met tight deadlines. This will demonstrate your ability to thrive in a time-critical environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Biffa team. Don’t miss out on this opportunity!
We think you need these skills to ace Traffic Administrator in Trafford Park
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Traffic Administrator role. Highlight your relevant experience, especially in admin and call handling, and show us how you can contribute to our team at Biffa.
Show Off Your Communication Skills:Since exceptional communication is key for this role, use your application to demonstrate your writing skills. Keep it clear and concise, and don’t forget to showcase any experience you have liaising with customers or team members.
Highlight Organisational Skills:We’re looking for someone who can plan and prioritise effectively. In your application, give examples of how you've managed multiple tasks or worked under tight deadlines in previous roles. This will show us you’re up for the challenge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Biffa Waste Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Traffic Administrator role. Familiarise yourself with the daily tasks mentioned in the job description, like call handling and liaising with drivers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since exceptional communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved issues or handled calls successfully. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Demonstrate Organisational Skills
The ability to plan and prioritise is crucial for a Traffic Administrator. Be ready to discuss how you manage your time and organise tasks, especially under tight deadlines. You could even bring a simple example of a project where your organisational skills made a difference.
✨Be Ready to Discuss Continuous Improvement
Biffa values continuous improvement, so think about how you can contribute to this aspect. Prepare to share ideas or experiences related to improving processes or enhancing service delivery. Showing that you're proactive about development will set you apart from other candidates.
