At a Glance
- Tasks: Help run a recycling centre, assist visitors, and keep the site clean and safe.
- Company: Biffa is the UK's leading waste management company, dedicated to sustainability and community impact.
- Benefits: Enjoy a competitive salary, career development, discounts, and a generous pension scheme.
- Why this job: Make a real difference in your community while working outdoors with a supportive team.
- Qualifications: Friendly attitude, excellent customer service skills, and a proactive approach are essential.
- Other info: Work Thursday to Monday, with summer and winter hours for flexibility.
Location: Horsham
Salary: £12.40 per hour
Hours: Thursday to Monday (Tuesdays & Wednesdays off)
Summer hours (1 April – 30 September): 08:45 – 18:15
Winter hours (1 October – 31 March): 08:45 – 16:15
A quick look at the role:
As a Site Operative, you’ll play a vital role in ensuring our recycling centre runs safely and efficiently. From helping members of the public to maintaining the cleanliness and safety of the site, you’ll be supporting a greener, cleaner community every day.
Your core responsibilities:
- Support the day-to-day running of the site and ensure smooth operations
- Assist visitors in sorting and recycling waste correctly
- Keep the site clean, safe, and well organised
- Prevent commercial or non-compliant waste from entering
- Promote recycling and help maximise segregation of materials
- Provide great customer service while working outdoors in all weathers
- Be part of a friendly, supportive team making a real impact locally
Our essential requirements.
- Excellent customer service skills with a friendly, helpful attitude.
- A team player who can also work independently.
- A proactive and organized approach to site maintenance.
- The ability to handle challenges with a problem-solving mindset.
And here’s why you’ll love it at Biffa.
- Competitive salary
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
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Site Operative employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Operative
✨Tip Number 1
Familiarise yourself with the recycling processes and regulations in your area. Understanding how to sort and recycle waste correctly will not only help you assist visitors effectively but also demonstrate your commitment to promoting a greener community.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. Being able to communicate your experiences will highlight your friendly and helpful attitude, which is essential for this position.
✨Tip Number 3
Research Biffa's values and mission regarding sustainability and waste management. Aligning your personal values with theirs during any discussions can make a strong impression and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss how you handle challenges and maintain organisation on-site. Think of specific scenarios where you've demonstrated problem-solving skills and a proactive approach, as these are key traits they are looking for in a Site Operative.
We think you need these skills to ace Site Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Site Operative. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since excellent customer service is essential for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your friendly and helpful attitude when dealing with the public.
Showcase Teamwork and Independence: Emphasise your ability to work both as part of a team and independently. Include examples from previous roles where you successfully collaborated with others or took initiative on your own.
Demonstrate Problem-Solving Abilities: Include instances where you've effectively handled challenges or resolved issues in past jobs. This will show your proactive approach and problem-solving mindset, which are crucial for maintaining site operations.
How to prepare for a job interview at Biffa Waste Services
✨Show Your Customer Service Skills
As a Site Operative, excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, showcasing your friendly and helpful attitude.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Highlight experiences where you've successfully collaborated with others, as well as times when you took initiative on your own.
✨Emphasise Your Problem-Solving Abilities
The ability to handle challenges is crucial. Think of specific situations where you've encountered problems and how you resolved them, especially in a site maintenance context.
✨Express Your Passion for Sustainability
Biffa is dedicated to recycling and sustainability. Show your enthusiasm for environmental issues and discuss any relevant experiences or knowledge you have about waste management and recycling practices.