Quality Manager

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Driving quality, compliance, and continuous improvement at the heart of sustainable plastics.

Monday to Friday (Days) – 37.5 hours per week.

A quick look at the role.

As Quality Manager at Biffa Polymers, you’ll play a key role in managing and improving our quality systems. You’ll ensure customer and regulatory requirements are met, lead on BRCGS accreditation, set quality standards, and drive continuous improvement. Acting as a key point of contact for customer audits and quality matters, you’ll help maintain high performance and service standards across the site.

Your core responsibilities.

• Lead site audits and ensure full compliance with BRCGS Packaging Issue 7
• Manage and improve quality systems, policies, and documentation
• Own customer audits, complaints, and quality investigations, including site visits
• Provide technical expertise on Starlinger PET, Sesotec, and ERP systems
• Drive root cause analysis and corrective actions across the quality team
• Align quality goals with business strategy and lead cross-functional initiatives
• Ensure compliance with food contact regulations and liaise with relevant authorities
• Deliver regular quality reports and ensure calibration of critical equipment

Requirements

• IOSH Managing Safely, GCSEs in English and Maths, and a full UK driving licence
• Strong experience in manufacturing with working knowledge of ISO 9001:2015
• Skilled in Microsoft Word, Excel, Outlook, and PowerPoint
• Proven ability to meet quality KPIs and manage service-level agreements
• Familiar with quality systems, plastics legislation, and food contact compliance
• Desirable: NEBOSH certificate, Quality Management qualification, and project/change control experience

Here’s why you’ll love it at Biffa.

• You’ll be joining a growing company that is already an industry leader and has a clear purpose
• We have a collaborative and inclusive culture
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow
• Medical and dental scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Plus much more…

We’re here to change the way people think about waste.

With over 100 years of history, Biffa’s iconic red trucks and containers are a familiar feature across the UK. Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,500 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

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