Operations Manager

Operations Manager

Kingston upon Hull Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Biffa Waste Services

At a Glance

  • Tasks: Lead daily operations at our green energy site, ensuring safety and efficiency.
  • Company: Join Biffa, the UK's top choice for innovative waste management solutions.
  • Benefits: Enjoy competitive pay, ongoing training, and discounts on travel and leisure.
  • Why this job: Make a real impact in sustainability while developing your career in a supportive environment.
  • Qualifications: COTC Level 4, IOSH Safety for Managers, and experience in fast-paced operations required.
  • Other info: Be part of a diverse team committed to changing perceptions about waste.

The predicted salary is between 36000 - 60000 £ per year.

Help us make a difference as an Operations Manager.

A quick look at the role.

Based at our green energy site in Hull, you’ll support the Site Manager in driving profitability and growing our recovery and treatment operations, all while meeting company standards, EQHS guidelines and licence/permit conditions. You’ll take charge of the day-to-day running of the facility, working closely with internal teams and third-party partners to ensure safe, efficient plant operations. A key part of the role will be boosting morale, strengthening our safety culture and positioning the site to meet future demands.

Your core responsibilities.

  • Develop and improve the safety culture, reducing incidents and accidents. Monitor compliance, set achievable targets for continual improvement, review weekly H&S statistics, and ensure all incidents are reviewed with improvements actioned.
  • Achieve the P&L budget for the year.
  • Support the Site Manager in creating a flexible framework for a customer-focused team environment and positioning the business for future market growth.
  • Work with and support the site’s Engineering function to ensure compliance and operational performance.
  • Work with third-party resource suppliers to ensure compliance and fulfilment.
  • Improve the EE score at the site and provide personal development opportunities for all staff.
  • Continually review performance statistics and implement cost-effective processes to maintain or improve profitability.
  • Review all costs weekly to ensure the company attains value for money on all services and products purchased.
  • Act as a focal point for large-scale customer care and development, working closely with the National Commercial Manager.
  • Lead any projects requested by the company.

Our essential requirements.

  • COTC Level 4 and IOSH Safety for Managers (NEBOSH Certificate and Degree-level education desirable).
  • Proven experience managing in a fast-moving, high-pressure environment.
  • Strong health and safety management skills with knowledge of environmental compliance.
  • Experience leading multi-disciplinary teams and managing budgets, including creation and understanding of P&Ls.
  • Technical understanding of engineering, accounting, and HR processes.
  • Experience in 24/7 operations, with involvement in project management or continuous improvement initiatives.

And here’s why you’ll love it at Biffa.

  • Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
  • Competitive salary.
  • Generous pension scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Life cover.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

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Operations Manager employer: Biffa Waste Services

At Biffa, we pride ourselves on being an exceptional employer, particularly for the Operations Manager role at our green energy site in Hull. Our commitment to ongoing career development, a competitive salary, and a generous pension scheme ensures that our employees thrive both personally and professionally. With a strong focus on safety culture, diversity, and employee growth opportunities, we create a dynamic work environment where every day presents a chance to make a meaningful impact in the waste management sector.
Biffa Waste Services

Contact Detail:

Biffa Waste Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with the green energy sector and Biffa's specific operations. Understanding the nuances of waste management and recovery processes will help you speak confidently about how you can contribute to the team.

✨Tip Number 2

Network with professionals in the industry, especially those who have experience in operations management within similar environments. This can provide you with insights and potentially valuable connections that could support your application.

✨Tip Number 3

Prepare to discuss your experience with health and safety management in detail. Be ready to share specific examples of how you've improved safety culture and compliance in previous roles, as this is a key focus for the position.

✨Tip Number 4

Showcase your leadership skills by preparing examples of how you've successfully led multi-disciplinary teams. Highlight any projects where you’ve driven continuous improvement or managed budgets effectively, as these are crucial for the role.

We think you need these skills to ace Operations Manager

Health and Safety Management
Budget Management
Project Management
Team Leadership
Compliance Monitoring
Performance Improvement
Technical Understanding of Engineering Processes
Customer Relationship Management
Data Analysis and Reporting
Communication Skills
Problem-Solving Skills
Adaptability in Fast-Paced Environments
Knowledge of Environmental Compliance
Continuous Improvement Methodologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in fast-paced environments. Emphasise your health and safety management skills, as well as any experience with P&L budgets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the green energy sector and how your background aligns with the company's mission. Mention specific achievements that demonstrate your ability to improve safety culture and operational efficiency.

Highlight Relevant Qualifications: Clearly list your qualifications such as COTC Level 4 and IOSH Safety for Managers. If you have a NEBOSH Certificate or degree-level education, make sure these are prominently featured.

Showcase Leadership Experience: Provide examples of your experience leading multi-disciplinary teams and managing projects. Highlight any continuous improvement initiatives you've been involved in, as this is crucial for the role.

How to prepare for a job interview at Biffa Waste Services

✨Showcase Your Safety Management Skills

Given the emphasis on health and safety in the role, be prepared to discuss your experience in developing safety cultures. Highlight specific examples where you've successfully reduced incidents or improved compliance.

✨Demonstrate Financial Acumen

Since managing budgets and achieving P&L targets is crucial, come ready to talk about your experience with financial management. Be specific about how you've previously contributed to profitability and cost-effective processes.

✨Highlight Team Leadership Experience

The role requires leading multi-disciplinary teams, so share your experiences in team management. Discuss how you've motivated teams, fostered collaboration, and supported personal development opportunities for staff.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you've had to make quick decisions or manage crises, and be ready to explain your thought process and outcomes.

Operations Manager
Biffa Waste Services
Location: Kingston upon Hull
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