Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations with top-notch admin, customer service, and coordination skills.
- Company: Join Biffa, a leader in waste management and sustainability.
- Benefits: Competitive salary, career development, health schemes, and discounts.
- Other info: Full training provided; embrace diversity and grow with us!
- Why this job: Make a positive impact while developing your career in a dynamic environment.
- Qualifications: Strong organisational skills and a positive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Biffa, we love working with waste. Whether we’re transforming it into sustainable energy, finding innovative recycling solutions, or helping keep our communities clean, we believe every day is an opportunity to make a positive difference. This role plays a key part in supporting the efficient day-to-day operation of the contract through high-quality administration, customer service, and operational coordination.
You will provide administrative support across the depot, maintain reporting systems, liaise with customers and operational teams, and help ensure service standards are consistently achieved. This is an excellent opportunity for someone with strong organisational skills who enjoys working in a busy environment and is looking to develop their career within an operational support role. Full training will be provided, but a positive attitude and willingness to learn are essential.
Key Responsibilities- Provide professional and courteous support to customers, clients, and residents, handling enquiries and escalating issues where required.
- Support the day-to-day administration of the contract and operational teams.
- Maintain accurate electronic and paper filing systems and operational records.
- Prepare operational paperwork, including round sheets and crew documentation.
- Accurately record waste tonnage data and update company systems and spreadsheets.
- Assist with reporting, data analysis, and presentation of operational information.
- Support the administration of Powersuite and other contract management systems.
- Order and manage site supplies including PPE, stationery, uniforms, and refreshments.
- Ensure all collections and service activities are supported in line with contractual performance standards.
- Provide general administrative support to managers and operational teams as required.
- Strong organisational and administrative skills.
- Excellent communication and customer service abilities.
- Confidence working in a fast-paced operational environment.
- Good attention to detail and accuracy when handling data.
- Computer literate with experience using Microsoft Office and reporting systems.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Positive attitude with a willingness to learn and develop.
- Ability to remain calm and professional under pressure.
And here’s why you’ll love it at Biffa:
- Competitive salary.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
- Plus much more....
Dedicated to diversity. At Biffa we believe different ideas, perspectives and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.
Office Administrator employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Biffa's mission and values, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident can make a huge difference. We recommend doing mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Administrator role. Highlight your organisational skills and any relevant administrative experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive attitude and willingness to learn align with our values at Biffa.
Show Off Your Communication Skills: Since this role involves liaising with customers and operational teams, make sure your application showcases your excellent communication abilities. We want to see how you handle enquiries and maintain professionalism!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Biffa.
How to prepare for a job interview at Biffa Waste Services
✨Know the Company
Before your interview, take some time to research Biffa and its mission. Understanding their commitment to sustainability and waste management will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Office Administrator, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved a filing system. This will demonstrate your ability to thrive in a busy environment.
✨Practice Customer Service Scenarios
Since the role involves liaising with customers and clients, think of common customer service scenarios and how you would handle them. Practising these responses can help you convey your excellent communication skills and professionalism during the interview.
✨Be Ready to Discuss Data Handling
You'll need to maintain accurate records and handle data, so be prepared to discuss your experience with data entry and reporting systems. Mention any specific tools you've used, like Microsoft Office, and how you've ensured accuracy in your work.