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For Companies At a Glance
- Tasks: Help residents recycle waste safely and efficiently while maintaining a clean site.
- Company: Join Biffa, the UK's No. 1 choice for business waste management.
- Benefits: Competitive salary, career development, discounts, and a bike-to-work scheme.
- Why this job: Make a real impact on recycling and waste operations in your community.
- Qualifications: Excellent customer service skills and a proactive, team-oriented attitude.
- Other info: Be part of a diverse team dedicated to improving lives through sustainable practices.
The predicted salary is between 25 - 30 £ per hour.
Come and be part of the future of recycling and waste operations within Biffa.
Rate: £12:40
Hours: 40 hours per week (39 winter 41 Summer) - 5 days across a 7-day rota
A quick look at the role:
We’re looking for a proactive and customer-focused individual to join our Household Waste Recycling Centre (HWRC) team. As a Site Assistant, you’ll help residents dispose of their waste safely and efficiently, while ensuring we maximise recycling rates and maintain a clean, compliant, and customer-friendly site.
Your core responsibilities:
- Assist residents in the safe disposal and correct segregation of recyclable materials
- Provide guidance and education to users about recycling best practices
- Help ensure the site operates safely and remains clean, tidy, and compliant
- Maintain clear and accurate records for site operations and materials handled
- Monitor and report equipment defects or site issues in a timely manner
- Support contractors, visitors, and colleagues on-site as needed
- Oversee chargeable waste handling, ensuring proper paperwork and reconciliation
- Respond to and resolve customer queries or complaints in a professional manner
- Contribute to achieving site recycling targets and maintaining material quality
- Take part in audits, inspections, and emergency procedures when required
Requirements:
Our essential requirements:
- Excellent customer service skills with a friendly, helpful attitude.
- A team player who can also work independently.
- A proactive and organized approach to site maintenance.
- The ability to handle challenges with a problem-solving mindset.
Benefits:
And here’s why you’ll love it at Biffa:
- Competitive salary
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Locations
HWRC Site Assistant (Hiring Immediately) in Minehead, Somerset employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HWRC Site Assistant (Hiring Immediately) in Minehead, Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Biffa and their recycling initiatives. This will not only help you understand their values but also show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping residents, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your problem-solving skills! Think of times when you've faced challenges and how you tackled them. Biffa values proactive individuals, so be prepared to discuss how you can handle site issues effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the team at Biffa and ready to contribute to their recycling goals.
We think you need these skills to ace HWRC Site Assistant (Hiring Immediately) in Minehead, Somerset
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your excellent customer service skills in your application. We want to see how you can bring a friendly and helpful attitude to the role, so share any relevant experiences that showcase this.
Be Proactive and Organised: We’re looking for someone who can take initiative and keep things running smoothly. In your application, mention any past experiences where you’ve demonstrated a proactive approach or organisational skills, especially in a team setting.
Demonstrate Problem-Solving Abilities: Challenges are part of the job, so let us know how you handle them! Share examples of situations where you’ve successfully resolved issues or improved processes, showing us your problem-solving mindset.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Biffa Waste Services
✨Know Your Recycling Stuff
Brush up on recycling best practices and the importance of waste management. Being knowledgeable about what can and can't be recycled will show your commitment to the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or helped someone with a problem, as this role is all about assisting residents and maintaining a friendly atmosphere.
✨Demonstrate Team Spirit
Be ready to discuss your experience working in teams. Highlight situations where you collaborated effectively with others, as teamwork is crucial in a busy site environment like this one.
✨Stay Proactive and Organised
Think of instances where you took initiative or solved problems independently. This role requires a proactive approach, so showcasing your organisational skills and ability to handle challenges will set you apart.