At a Glance
- Tasks: Manage client relationships and drive sustainable growth in Scotland.
- Company: Biffa, a leader in waste management with a focus on innovation.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional development.
- Other info: Dynamic team culture that values diversity and creative ideas.
- Why this job: Join us to make a real impact on sustainability and customer satisfaction.
- Qualifications: 3 years of experience in customer relationship management and strong financial awareness.
The predicted salary is between 40000 - 50000 £ per year.
The Regional Account Manager is responsible for the commercial relationship between Biffa and its major clients in Scotland. The role will cover growth and development of the portfolio of customers, financially and sustainably, contractual negotiations, meeting the relevant KPI’s and SLA’s, compliance, customer satisfaction and retention, and adherence to health & safety.
Ensure all portfolios have account plans set up for the year, achievement objectives are set around growth, development, profitability, sustainability, contract compliance, and pricing negotiations.
Retention of major clients through positive relationships, reliability of service provision to ensure the achievement of budgeted profit and volume growth for the year.
Lead all tender processes and facilitate professional and timely responses in conjunction with the Bid Management team.
Identify new development opportunities to deliver profitable growth whilst supporting customers in exploring opportunities to reuse and reduce waste.
Prepare and present monthly reporting information to customers using Power BI.
Conduct regular site and waste audits to make improvements to support customer sustainability objectives and targets.
Support customers with staff training in waste management behaviours to make sustainability improvements.
Assist local depots and customer service teams to resolve customer issues around collection services, health and safety, container changes, or the introduction of alternative services.
Ensure customer debt position is maintained in line with contractual commitments consulting regularly with the Credit Control team.
3 years’ experience maintaining and developing customer relationships.
Confident using business software and Microsoft Office Suite including Excel and PowerPoint.
Strong financial awareness with an understanding of customer profit modelling and internal P&L analysis.
At Biffa, we love working with waste. We believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Locations
Remote Regional Account Manager in Kent, Maidstone employer: Biffa Waste Services
Biffa Waste Services Ltd is an exceptional employer, offering a dynamic work culture that prioritises innovation and sustainability in waste management. With a strong focus on employee development and growth opportunities, team members are encouraged to thrive in their roles while contributing to meaningful environmental solutions. The nationwide reach of Biffa allows for flexible remote working arrangements, making it an attractive choice for those seeking a rewarding career in a forward-thinking company.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Regional Account Manager in Kent, Maidstone
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Remote Regional Account Manager at Biffa Waste Services, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Biffa Waste Services. Tailor your message to explain why you’re drawn to them and how you can contribute as a Remote Regional Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Remote Regional Account Manager in Kent, Maidstone
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Biffa Waste Services:When writing your cover letter, make sure to tailor your message specifically for Biffa Waste Services. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Biffa Waste Services
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Biffa Waste Services that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Biffa Waste Services that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Biffa Waste Services’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
