At a Glance
- Tasks: Assist residents with waste disposal and recycling at our HWRC in Somerset.
- Company: Join Biffa, the UK's leading waste management company dedicated to sustainability.
- Benefits: Enjoy a competitive salary, performance bonuses, and discounts on travel and leisure.
- Other info: Flexible working hours with opportunities for career development and training.
- Why this job: Be part of a team making a real impact on recycling and waste operations.
- Qualifications: Excellent customer service skills and a proactive, problem-solving attitude required.
The predicted salary is between 25396 - 25396 € per year.
Come and be part of the future of recycling and waste operations within Biffa.
Location: Somerset, TA2 8QY
Salary: £25,396.80 per year (based on £12.21 per hour, 40 hours per week)
Hours of work: 9am–6pm (summer) / 9am–4pm (winter), 5 days across a 7-day rota
Bonus Opportunity: Earn up to an additional £560 per month through our performance-based recycling bonus scheme.
A quick look at the role:
- We’re looking for a proactive and customer-focused individual to join our Household Waste Recycling Centre (HWRC) team in Somerset.
- As a Site Assistant, you’ll help residents dispose of their waste safely and efficiently, while ensuring we maximise recycling rates and maintain a clean, compliant, and customer-friendly site.
Your core responsibilities:
- Assist residents in the safe disposal and correct segregation of recyclable materials.
- Provide guidance and education to users about recycling best practices.
- Help ensure the site operates safely and remains clean, tidy, and compliant.
- Maintain clear and accurate records for site operations and materials handled.
- Monitor and report equipment defects or site issues in a timely manner.
- Support contractors, visitors, and colleagues on-site as needed.
- Oversee chargeable waste handling, ensuring proper paperwork and reconciliation.
- Respond to and resolve customer queries or complaints in a professional manner.
- Contribute to achieving site recycling targets and maintaining material quality.
- Take part in audits, inspections, and emergency procedures when required.
Our essential requirements:
- Excellent customer service skills with a friendly, helpful attitude.
- A team player who can also work independently.
- A proactive and organized approach to site maintenance.
- The ability to handle challenges with a problem-solving mindset.
And here’s why you’ll love it at Biffa:
- Competitive salary.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.
It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
HWRC Site Assistant in Taunton employer: Biffa Waste Services
Biffa is an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee growth through ongoing training and development. Located in Somerset, our Household Waste Recycling Centre team thrives on collaboration and innovation, ensuring that every day presents new opportunities to make a positive impact on the environment while enjoying generous benefits like a pension scheme and retail discounts.
StudySmarter Expert Advice🤫
We think this is how you could land HWRC Site Assistant in Taunton
✨Tip Number 1
Familiarise yourself with the recycling processes and regulations in your area. Understanding local waste management policies will not only help you in the role but also show your commitment to the job during interviews.
✨Tip Number 2
Demonstrate your customer service skills by volunteering or working in roles that require interaction with the public. This experience will be invaluable when assisting residents at the HWRC and handling their queries.
✨Tip Number 3
Network with professionals in the waste management and recycling industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Biffa.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've demonstrated problem-solving and teamwork. Being able to share specific examples will highlight your suitability for the Site Assistant role.
We think you need these skills to ace HWRC Site Assistant in Taunton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the HWRC Site Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills:Since excellent customer service is essential for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your friendly and helpful attitude when dealing with customers.
Showcase Problem-Solving Abilities:The job requires a proactive approach and the ability to handle challenges. Include instances where you successfully resolved issues or improved processes in previous roles to showcase your problem-solving mindset.
Tailor Your CV and Cover Letter:Customise your CV and cover letter to reflect the key qualities Biffa is looking for, such as teamwork, organisation, and a commitment to recycling. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Biffa Waste Services
✨Show Your Customer Service Skills
As a Site Assistant, you'll be interacting with residents regularly. Make sure to highlight your excellent customer service skills during the interview. Share specific examples of how you've helped customers in the past and how you can apply that experience to assist residents with their waste disposal.
✨Demonstrate Your Proactive Approach
Biffa values a proactive and organised approach to site maintenance. Be prepared to discuss how you take initiative in your previous roles. You could mention times when you identified issues before they became problems or how you contributed to improving processes.
✨Understand Recycling Best Practices
Since the role involves educating residents about recycling, it's crucial to have a good understanding of recycling best practices. Brush up on common recyclable materials and any local regulations regarding waste disposal. This knowledge will show your commitment to the role and help you answer questions confidently.
✨Prepare for Problem-Solving Scenarios
The ability to handle challenges with a problem-solving mindset is essential for this position. Think of examples from your past experiences where you successfully resolved issues or dealt with difficult situations. Be ready to discuss these scenarios and the strategies you used to overcome them.
