Biffa Waste Services is seeking a Senior Service Desk Analyst in High Wycombe to deliver first-line IT support across the group. You will log, triage and resolve incidents, ensuring responses meet SLA targets while mentoring junior analysts.
Responsibilities include prioritising tickets, handling major incidents, and contributing to knowledge base improvements. The role requires strong communication and a collaborative approach in a busy environment.
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Senior IT Service Desk Analyst | Lead & Coach in High Wycombe employer: Biffa Waste Services
At Biffa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work with cutting-edge technologies in a hybrid environment, allowing for a balanced work-life experience. Join us in our mission to revolutionise data usage, where your contributions will directly impact our operations and drive meaningful change in the industry.
