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- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Join Biffa, a leader in waste management and sustainability.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Be part of a diverse team dedicated to changing the way we think about waste.
- Why this job: Make a real impact in a company that values sustainability and innovation.
- Qualifications: Experience in Credit Control or Accounts Receivable and strong Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive and detail-oriented Credit Controller to join our centralised Accounts Receivable team. This role offers full ownership of a portfolio of customer accounts, with a strong focus on manual account management, data handling, and working extensively with Excel spreadsheets to track, analyse, and drive collections activity. You’ll play a key role in ensuring timely payments, resolving queries, and maintaining strong relationships across the business.
Key Responsibilities
- Manage and maintain customer accounts, ensuring payments are received in line with agreed terms
- Work extensively with Excel to track debt, reconcile accounts, and support cash collection activity
- Investigate and resolve queries, working closely with internal and external stakeholders
- Monitor aged debt and take appropriate action to minimise risk and overdue balances
About You
- Experience in Credit Control or Accounts Receivable
- Comfortable working in a manual, spreadsheet-driven environment
- Confident using Excel for data tracking, reconciliation, and analysis
- Strong communication skills with the ability to manage stakeholder relationships
- Highly organised with good attention to detail
- Proactive, target-driven, and able to prioritise workload effectively
Credit Controller employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company inside out! Research Biffa's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Excel skills before the interview. Since this role involves extensive use of spreadsheets, being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've successfully managed customer accounts or resolved queries in the past. This will help you showcase your experience and problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Biffa team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Credit Control or Accounts Receivable. We want to see how you've managed customer accounts and handled data, so don’t be shy about showcasing your Excel skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and how you’ve successfully resolved queries in the past.
Show Off Your Excel Skills: Since this role involves a lot of Excel work, make sure to mention any specific functions or tools you’re comfortable with. We love seeing candidates who can track, analyse, and reconcile data like pros!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Biffa Waste Services
✨Know Your Numbers
As a Credit Controller, you'll be working extensively with Excel. Brush up on your Excel skills before the interview. Be prepared to discuss how you've used Excel for data tracking and reconciliation in previous roles. Maybe even bring along a few examples of spreadsheets you've worked on!
✨Showcase Your Communication Skills
Strong communication is key in this role. Think of examples where you've successfully resolved queries or managed stakeholder relationships. Practise explaining these situations clearly and confidently, as it will demonstrate your ability to maintain strong relationships across the business.
✨Be Proactive and Detail-Oriented
The job description highlights the need for a proactive approach and attention to detail. Prepare to discuss how you've taken initiative in past roles, especially in managing customer accounts or minimising overdue balances. This will show that you can take ownership of your responsibilities.
✨Understand the Company Culture
Biffa values diversity and creativity. Familiarise yourself with their mission and values, and think about how your own experiences align with them. During the interview, express your enthusiasm for contributing to a positive work environment and how you can bring a unique perspective to the team.