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For Companies At a Glance
- Tasks: Lead and shape the South East region's operational excellence and strategic growth.
- Company: Biffa, a leader in waste management and sustainability.
- Benefits: Competitive salary, career development, and a diverse work culture.
- Why this job: Make a real impact in transforming waste management and driving sustainable practices.
- Qualifications: Proven leadership experience and strong financial acumen required.
- Other info: Join a dynamic team dedicated to innovation and community improvement.
The predicted salary is between 43200 - 72000 £ per year.
Biffa is seeking an exceptional Regional General Manager to take full strategic ownership of our South East region. Reporting to the Area Business Director, you are the driving force behind multi-site operational excellence. Through people-first leadership, strategic foresight, and an unwavering commitment to service and safety, you shape the region's success story. Your leadership sets the tone for sustained growth, customer satisfaction, and cultural resonance across all sites. In this high-impact role, you will lead from the front—ensuring every operation is safe, compliant, and cost-effective. You will balance diligence with agility, continuously uncovering efficiencies and embedding a performance mindset that delivers bottom-line results. Representing Biffa at a senior level, you build strategic partnerships and forge relationships within local networks. With sharp commercial instincts, you anticipate challenges and identify competitive opportunities—always ready with a game plan that keeps the region one step ahead.
Key Responsibilities
- Strategic Leadership
- Define and deliver the regional strategy aligned with organisational goals
- Influence the wider business and contribute to national planning conversations
- Set and support strategic growth initiatives (organic and M&A)
- Represent the region in key stakeholder engagements and Town Halls
- Operational Management
- Ensure safe and compliant operations with visible safety leadership
- Deliver P&L accountability and meet budget targets
- Foster operational excellence through simplicity, consistency, and data-driven performance
- Drive efficiencies across disposal, payroll, and asset utilisation
- Drive efficient processes and high recovery rates in Transfer Stations
- People & Culture
- Develop and sustain a high-performance culture through coaching and leadership behaviours
- Lead succession planning and colleague development
- Engage and inspire teams through genuine, accountable leadership
- Champion diversity, inclusion, and collaborative working across sites
- Customer Excellence
- Ensure industry-leading service with a relentless customer-first mindset
- Lead successful mobilization and reduce customer churn
- Ensure strong links with the Customer Services and Credit Control team to ensure that churn is managed in the appropriate way for the region
- Achieve On-Time-In-Full (OTIF) delivery targets
- Commercial Enablement
- Enable growth through commercial partnerships and local market opportunities
- Support capacity expansion and talent development across regional and site teams through partnering with Central support teams
- Collaborate and influence with disposal procurement team to negotiate competitive disposal rates/terms to support the disposal budget
What We’re Looking For
- A proven track record of running large, operationally complex businesses
- Strong financial acumen and experience owning a P&L
- Senior leadership experience across commercial, operational, and people functions
- The ability to build performance cultures that deliver results
- Executive presence with strong stakeholder influence
- Experience driving transformation or business improvement
- Degree-level education (or equivalent experience); Transport CPC advantageous
Biffa – we’re changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Regional General Manager in Burgess Hill employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional General Manager in Burgess Hill
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current or former employees at Biffa. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching Biffa’s values and recent projects. Show us you’re not just another candidate—demonstrate your passion for sustainability and how your leadership style aligns with our people-first approach. Tailor your examples to highlight your strategic thinking and operational excellence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the conversation that resonated with you. It shows you’re engaged and keen on the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Biffa and being part of our mission to change the way people think about waste.
We think you need these skills to ace Regional General Manager in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Regional General Manager. Highlight your experience in operational management and strategic leadership, and don’t forget to showcase your financial acumen. We want to see how you’ve driven results in similar roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Biffa. Share specific examples of how you've built performance cultures and led teams to success. Remember, we love a good story!
Showcase Your People Skills: As a people-first leader, it’s crucial to demonstrate your ability to engage and inspire teams. Include examples of how you’ve developed talent and championed diversity in your previous roles. We’re all about collaboration here at Biffa!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Biffa family. We can’t wait to hear from you!
How to prepare for a job interview at Biffa Waste Services
✨Know Your Numbers
As a Regional General Manager, you'll need to demonstrate strong financial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven efficiencies in previous roles. Bring specific examples of how your decisions positively impacted the bottom line.
✨Showcase Your Leadership Style
This role requires a people-first leadership approach. Prepare to share stories that highlight your coaching and development strategies. Think about how you've inspired teams and fostered a high-performance culture in past positions.
✨Understand the Business Landscape
Familiarise yourself with Biffa's operations and the waste management industry. Be prepared to discuss current trends, challenges, and opportunities in the sector. This shows you're not just interested in the role but also invested in the company's mission.
✨Prepare for Stakeholder Engagement
You'll be representing Biffa at a senior level, so practice articulating your vision and strategy clearly. Think about how you can build strategic partnerships and influence key stakeholders. Have a few ideas ready on how you would engage with local networks to drive growth.
