Biffa Waste Services in Barlborough is seeking a Senior Customer Service Representative to lead and develop a team of Customer Service Executives, delivering high standards of service. You will support the Team Manager, resolve complex queries, manage escalations and coordinate with internal divisions to ensure customer satisfaction.
The role requires professionalism and alignment with Biffa values. Full time 37.5 hours, 1 in 8 Saturdays, 6 months secondment, with competitive salary and strong
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Senior Customer Service Lead: Elevate Support & Mentoring in Barlborough employer: Biffa Waste Services
At Biffa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work with cutting-edge technologies in a hybrid environment, allowing for a balanced work-life experience. Join us in our mission to revolutionise data usage, where your contributions will directly impact our operations and drive meaningful change in the industry.