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- Tasks: Join our fun team as a Waste Management Executive, ensuring top-notch customer satisfaction.
- Company: Biffa, a leading waste management company with a vibrant culture.
- Benefits: Enjoy 24 days holiday, discounts, and family-friendly policies.
- Why this job: Make a real difference in waste management while developing your customer service skills.
- Qualifications: Enthusiasm for customer service and attention to detail; experience is a plus.
- Other info: Inclusive environment with on-the-job training and great career opportunities.
The predicted salary is between 20400 - 28800 £ per year.
As a Waste Management Executive, you will be joining a well-established, fun and energetic organisation where we provide a point of contact for the customer to establish and maintain a high level of customer satisfaction.
We are looking for someone who is enthusiastic about customer service, has excellent customer service skills, attention to detail, a positive attitude, and the ability to keep calm under pressure. Ideally, you will have some experience within a customer service environment. Knowledge of Microsoft Office would be helpful but not essential as we are able to provide on-the-job training.
Here’s why you’ll love it at Biffa:
- On-the-job training
- 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays
- Access to Biffa Perkz – high street discounts for you and your family
- Pioneering family-friendly policies
We’re here to change the way people think about waste. Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Waste Management Representative in Aylesbury employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Management Representative in Aylesbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Biffa and their waste management initiatives. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve had to deal with difficult customers or tricky situations. Being able to share these experiences will highlight your ability to keep calm under pressure.
✨Tip Number 3
Show off your positive attitude! During the interview, let your enthusiasm shine through. A friendly and upbeat demeanour can make a huge difference in how you're perceived by the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fun and energetic team at Biffa.
We think you need these skills to ace Waste Management Representative in Aylesbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to contribute to our fun and energetic team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your attention to detail and calmness under pressure.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the Waste Management Executive role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Biffa.
How to prepare for a job interview at Biffa Waste Services
✨Know Your Waste Management Basics
Before heading into the interview, brush up on the basics of waste management and recycling processes. Understanding the company's mission to change perceptions about waste will show your enthusiasm and alignment with their goals.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you maintained a high level of customer satisfaction, especially under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer service challenges. Practise your responses to common scenarios, focusing on your problem-solving skills and calmness under pressure.
✨Ask About Training and Development
Since the role offers on-the-job training, come prepared with questions about the training process and opportunities for growth within the company. This shows your eagerness to learn and develop your skills further.
