At a Glance
- Tasks: Help keep our communities clean by managing waste and assisting the public.
- Company: Join Biffa, the UK's No. 1 choice for business waste management.
- Benefits: Earn £13.43 per hour with great perks like discounts and a pension scheme.
- Other info: Enjoy ongoing training and a diverse, inclusive work environment.
- Why this job: Make a real difference in sustainability while developing your career.
- Qualifications: Customer service skills and good communication are essential.
The predicted salary is between 27000 - 28000 £ per year.
Keep Our Communities Clean – Join Us as a Yard Operative Today!
A quick look at the role. You will assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site. Also ensure that waste brought onto the site is segregated as much as possible for recycling. At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.
Days of work: Mon-Fri (plus 2.5 hours Saturday) £13.43 per hour. Start and finish time: 7am - 5pm
Your core responsibilities:
- To assist in the safe, efficient and profitable operation by providing operative services together with interface with the general public.
- By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.
- Advise and assist centre users, to maximise segregation and recycling.
- Redirect commercial customers and portray the best corporate image.
- You must remain aware at all times of your responsibilities for your own H&S and for the H&S of those directly responsible to you and your work colleagues.
- You must ensure that at all times the correct PPE is worn.
Please refer to the H&S Policy for further details on your specific responsibility. You must adhere to all Company Policies & Procedures, including but not limited to, those specified in the Employee Handbook, H&S Policy, EMS System, IMS System and any financial systems. Apart from the duties summarised in your Role Profile, we retain the right to include other reasonable duties which are part of, and incidental to, this type of work.
Our essential responsibilities:
- Customer service skills – ability and willingness to assist members of the public and other site users.
- Good communication skills.
- Dealing with public.
- Record Keeping.
And here’s why you’ll love it at Biffa:
- Competitive salary.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Yard Operative employer: Biffa plc
At Biffa, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work culture that prioritises ongoing career development and training. Our commitment to diversity and inclusion fosters a creative environment where every employee can thrive, while our generous benefits, including a pension scheme and discounts on retail and leisure, enhance the overall employee experience. Join us in making a meaningful impact on waste management and enjoy a rewarding career with a company that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Biffa and their commitment to sustainability. This will help you connect with the values they stand for and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Yard Operative, you'll be interacting with the public, so think about how you can demonstrate your ability to assist and communicate effectively. Role-play scenarios with a friend to build your confidence.
✨Tip Number 3
Dress the part! When you come in for an interview, wear something that shows you understand the importance of health and safety. It doesn’t have to be formal, but looking presentable and responsible can make a great first impression.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the Biffa careers page. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Yard Operative
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for keeping communities clean shine through! We want to see that you’re excited about the role and ready to contribute to our mission of recycling and waste management.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. If you've got customer service experience or have worked in a similar environment, shout about it! We love seeing how you can fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for the Yard Operative role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Biffa plc
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Yard Operative. Familiarise yourself with waste segregation processes and the importance of health and safety regulations. This will show your potential employer that you're serious about the role and ready to contribute.
✨Show Off Your Customer Service Skills
Since you'll be interacting with the public, prepare examples of how you've provided excellent customer service in the past. Think about situations where you helped someone or resolved an issue. This will demonstrate your ability to communicate effectively and assist site users.
✨Dress for Success
Even though this is a practical job, dressing appropriately for the interview is key. Wear smart-casual attire that reflects professionalism. Also, be prepared to discuss the importance of wearing the correct PPE on the job, as it shows you take health and safety seriously.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the company's approach to recycling or how they support employee development. This not only shows your interest in the role but also helps you gauge if the company aligns with your values.
