At a Glance
- Tasks: Assist the public at our recycling centre and ensure efficient waste segregation.
- Company: Join Biffa, a leader in waste management with a commitment to sustainability.
- Benefits: Earn £13.42 per hour, enjoy career development, and access discounts on travel and leisure.
- Other info: Embrace diversity and grow in a supportive environment.
- Why this job: Be the face of our site and make a real difference in your community.
- Qualifications: Strong customer service skills and ability to work well in a team.
The predicted salary is between 13.42 - 13.42 £ per hour.
Help us make a difference as Information Point Officer at our household waste recycling centre in Worthing.
HWRS Summer - 8:45am to 6.15pm
HWRS Winter - 8.45am to 4.15pm (Closed Thurs)
Salary: £13.42 per hour
A quick look at the role:
- By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.
- Advise and assist centre users, to maximise segregation and recycling.
- Redirect commercial customers and portray the best corporate image.
- To be the face of the site by being the first member of staff to interact with the public.
- To prevent commercial waste and non-compliant waste from entering the site.
- To operate the booking system on the six booking sites.
- To offer information to members of the public in order to assist the efficiency of the disposal of their waste.
- To assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site.
- To ensure that waste brought onto the site is segregated as much as possible for recycling. At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.
Here’s what we require:
- Customer service skills – ability and willingness to assist members of the public and other site users.
- Ability to work as part of a team.
- Ability to work to own initiative.
- Record keeping.
- Dealing with difficult situations.
And here’s why you’ll love it at Biffa:
- Competitive salary.
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Dedicated to diversity:
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Information Point Officer in Worthing employer: Biffa plc
At Biffa, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work culture that prioritises ongoing career development and training for our Information Point Officers at the Worthing household waste recycling centre. Our commitment to diversity and inclusion fosters a creative environment where every team member can thrive, while generous benefits such as a pension scheme, retail discounts, and a bike-to-work scheme enhance your overall experience with us.