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- Tasks: Manage daily operations and ensure top-notch service delivery at our Newton Abbot Depot.
- Company: Join Biffa, a company that values safety, trust, and employee engagement.
- Benefits: Enjoy a supportive culture, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact in logistics while working in a friendly and dynamic environment.
- Qualifications: Experience in traffic office or logistics preferred; strong admin and communication skills required.
- Other info: Be part of a diverse team that values different perspectives and ideas.
The predicted salary is between 30000 - 42000 £ per year.
We are currently seeking a Traffic Dispatcher within our Newton Abbot Depot, to effectively manage the day to day organisation of operations of the Depot through the allocation and basic routing/planning/scheduling of vehicles to ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance. Supporting employee engagement, continuous improvement in productivity and quality of service provision.
Responsibilities
- Liaise daily with operational staff in order to achieve a safe, best in class service delivery.
- Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
- Manage driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
- Perform administrative duties including input of pay and bonus onto the company systems.
- Accurate input of disposal information.
- Supervise vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy.
- Contribute toward ongoing cost control, actively seeking to improve efficiency and reduce operating costs e.g. Running and analysing Depot reports.
- Ensure all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, resolution of QLS.
- In conjunction with the Depot Manager, ensures that mandatory training, induction and toolbox talks are delivered in line with company policy.
Experience
- Experience of working in a traffic office or logistics environment would be ideal.
- Experience of the Waste Management industry would be beneficial.
- Strong administrative background.
- Highly organised with the ability to multi-task.
- Confident use of all Microsoft Office programmes such as Outlook, Word and Excel.
- Strong communication skills.
- Customer Service experience within a minimum of 1 year in a customer facing or call centre environment.
Company culture and values
Here at Biffa, we have a friendly, open, honest culture that’s based on mutual trust and respect. Safety is our number one priority and we look out for each other. We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think. At Biffa, we encourage our people to take responsibility. You’ll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate. We’re committed to helping our people fulfil their potential. You’ll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. Biffa - Valuing Difference. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Biffa is therefore committed to promoting equality and diversity in all areas and places great importance on ensuring it is a diverse and fulfilling place to work.
Traffic Dispatcher employer: Biffa Ltd
Contact Detail:
Biffa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Dispatcher
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and traffic management sectors. Use LinkedIn to connect with current employees at Biffa or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of health & safety standards and environmental compliance. We want you to show that you’re not just a great fit for the role, but that you genuinely care about the company’s values and culture.
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you’ve managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to juggle responsibilities while maintaining high service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Biffa!
We think you need these skills to ace Traffic Dispatcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in traffic management and logistics. We want to see how your skills align with our needs, so don’t hold back on showcasing your strengths!
Showcase Your Communication Skills: Since strong communication is key for a Traffic Dispatcher, use your application to demonstrate your ability to liaise effectively with teams and customers. Share examples of how you've successfully managed communications in past roles.
Highlight Your Organisational Skills: Being highly organised is crucial for this role. In your application, mention specific instances where you’ve successfully managed multiple tasks or projects at once. We love to see how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Biffa!
How to prepare for a job interview at Biffa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Traffic Dispatcher. Familiarise yourself with the key tasks like route planning, vehicle allocation, and compliance with health & safety standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Traffic Dispatcher, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved efficiency. Highlight your ability to use Microsoft Office programmes effectively, especially Excel, as this will be important for administrative duties.
✨Emphasise Communication and Teamwork
Since liaising with operational staff is a big part of the job, be ready to discuss how you’ve worked in teams before. Share specific instances where your strong communication skills helped resolve issues or improve service delivery. This will align well with Biffa's culture of mutual trust and respect.
✨Demonstrate a Commitment to Safety and Compliance
Biffa places a high priority on safety and compliance, so be prepared to talk about your understanding of these areas. Discuss any relevant experience you have in ensuring health & safety standards or environmental compliance, and express your commitment to maintaining these standards in your work.
