At a Glance
- Tasks: Lead teams in delivering top-notch recycling and waste services while ensuring safety and efficiency.
- Company: Join Biffa, a forward-thinking company transforming waste management for a sustainable future.
- Benefits: Enjoy competitive pay, career development, and a vibrant workplace culture.
- Other info: Be part of a diverse team dedicated to innovation and continuous improvement.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in operations management and a passion for sustainability are essential.
The predicted salary is between 40500 - 49500 £ per year.
Reporting to the Senior Business Manager, the Operations Manager has line management responsibility for supervisors and their teams and is responsible for the safe, reliable and effective delivery of the depot's recycling and waste collections and street cleansing service.
The Operations Manager is responsible for ensuring that high levels of customer service are maintained at all times, whilst delivering on the contract's KPI's.
They must also ensure that all activities are carried out in accordance with the requirements of the contract, Biffa Policies and Procedures, industry related legislation and health and safety rules.,
- Ensure that all Health and Safety, Biffa policies and procedures and legal obligations are understood and followed by all members of staff.
Periodically review and amend safety procedures as required, or in the event of a changed or new activity.
Maintain up-to-date records of training provided.
- Develop and maintain excellent working relationships with the client and internal/external customers.
Attend client meetings as required.
Ensure that all reports required as part of the contract are delivered in time for meetings and follow-up actions are completed in an appropriate and timely manner.
- Work with the Senior Business Manager to ensure that all financial/budgeted targets are achieved for the contract including but not limited to overtime, staff numbers and revenue.
- Support staff training and development and periodically review training requirements.
Ensure all staff have an up-to-date job description and receive a thorough induction when they join.
- Supervise the performance of the operation and depot in relation to contract standards.
Ensure effective processes are in place to support monitoring of staff and that poor behaviours and performance and issues are addressed promptly in line with Biffa Policies and Procedures i. e.
Disciplinary, Grievance, Capability.
- Constantly review the waste collections and street cleansing operations to ensure that efficiency levels are continuously improved upon, bringing value-added financial performance to the overall Contract.
- Ensure work equipment, both mobile and static, are always operated in a safe manner and in accordance with manufacturer's guidelines and the correct maintenance regimes are in place.
Ensure all staff have the appropriate training before using equipment, plant or vehicles.
- Ensure all records and systems are maintained for effective and compliant operations of the contract.
This will include regular KPI (key performance indicator) reporting and other frequent data and ad hoc requests for information.
- Assist the company in achieving its published business objectives and complying with all procedures. Transport Manager CPC Qualification
- People and health and safety management in a unionised environment, including experience of disciplinaries, grievances, recruitment, etc
- Proven track record of working to clearly defined service delivery KPI's (key performance indicators)
- Experience of vehicle management - CPC (Certificate of Professional Competence), tachographs, Road Transport Directive
- Proven track record of delivering continuous improvement within an operational / service environment
- Experience of producing and analysing reports using Microsoft Office Suite
- General knowledge of environmental responsibilities and existing health and safety legislation
- Able to deal with conflict and negotiate / manage a suitable outcome
- Analytical with the ability to measure & monitor data and take appropriate corrective action. Biffa - we're changing the way people think about waste
At Biffa, we love working with waste.
Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.
It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.
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Operations Manager in Oakham employer: Biffa Ltd
Esterform Packaging is an exceptional employer located in Seaham, offering a dynamic work culture that prioritises safety, compliance, and continuous improvement. As an Engineering Manager, you will have the opportunity to lead a dedicated team, drive innovative engineering strategies, and contribute to sustainable manufacturing practices, all while benefiting from professional growth and development in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Oakham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Biffa Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Biffa Ltd or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Biffa Ltd who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Biffa Ltd!
We think you need these skills to ace Operations Manager in Oakham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Biffa Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Biffa Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Biffa Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
