Transport Administrator - 6 month FTC in Hengoed

Transport Administrator / Traffic Dispatcher

A 6 month fixed term contract to cover a secondment.

Mon‑Fri – 40 hours per week.

This role covers two locations, CF82 7TR and NP4 0TW. The usual schedule is Monday and Friday at NP4 0TW, and Tuesday to Thursday at CF82 7TR, although this may vary occasionally due to holidays and business requirements.

The role will effectively support the day‑to‑day operations of the depot through successful allocation of vehicles to ensure best‑in‑class service delivery.

The role will also ensure all health and safety standards are maintained, and that environmental and O Licence compliance is preserved.

As well as the transport activity, the role will allow hands‑on activity to support employee engagement, continuous improvement projects, and cover items such as productivity and quality of service provision.

A well‑organised individual with a personable disposition is essential, with admin and call handling experience desirable.

Core responsibilities

• Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
• Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
• Performing administrative duties, including input of pay and bonus onto the company systems and accurate input of disposal information.
• Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitoring vehicle gross weights.
• Supervising vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy.
• Contributing towards the ongoing cost control, actively seeking to improve efficiency and reduce operating costs, e.g., running and analysing depot reports.
• Ensuring all administrative tasks associated with the dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, resolution of QLS.
• A chance to join a forward‑thinking, industry leader that openly welcomes self‑driven individuals who are unafraid to question convention.

Essential requirements

• Strong knowledge of the local area.
• Exceptional communication skills, with the ability to communicate in writing, on a one‑to‑one basis, and via the phone with all levels including management, team members, and internal/external customers.
• Ability to plan, organise, and prioritise effectively.
• Experience of working to strict deadlines in a time‑critical environment.
• A willingness to adapt and develop skill‑sets and knowledge determined by the role/business.
• Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).

Benefits

• Competitive salary
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.
• Plus, much more…