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For Companies At a Glance
- Tasks: Lead and manage contracts to ensure high-quality service and commercial success.
- Company: Biffa is transforming waste management into sustainable solutions for communities.
- Benefits: Join a diverse team with opportunities for growth and a rewarding career.
- Why this job: Make a real impact in the community while driving innovative business growth.
- Qualifications: Extensive leadership experience and knowledge of the waste industry required.
- Other info: Be part of a company that values diversity and creative ideas.
The predicted salary is between 43200 - 72000 £ per year.
A quick look at the role
The General Manager will oversee and manage the contract to ensure its commercial success and the delivery of a high-quality service to Cornwall Council and its residents. You will effectively lead, and coordinate colleagues and resources dedicated to these contracts, ensuring client and company satisfaction while adhering to financial and organisational objectives. Develop and create the opportunity for strategic growth of the contract.
Your core responsibilities
- Service Management: Ensure service delivery aligns with contract specifications, conditions, and Key Performance Indicators (KPIs), addressing any variances through action plans.
- Strategic Relationships: Build and maintain positive partnerships with Cornwall Council, Senior Officers, Councillors, and community groups, positioning Biffa as a trusted expert and partner in the Southwest.
- Annual and Financial Planning: Develop and implement the “Annual Service Delivery” plan, prepare budgets with Directors, and submit timely financial and variance reports to ensure alignment with organizational goals.
- Resource and Team Development: Lead and develop the senior management team in the depots, supervisors, and staff to drive operational excellence and explore additional commercial revenue opportunities.
- Legal Compliance and Health & Safety: Ensure adherence to all legal, company policies, and health and safety regulations, holding regular safety meetings and implementing robust monitoring processes.
- Fleet and Equipment Management: Collaborate with Fleet Managers to maintain vehicles and equipment per manufacturer recommendations and legislative requirements.
- Contractual Collaboration: Attend required contractual meetings, support Council inspections, and manage notices, responses, and additional work to meet agreed standards and timelines.
- Business Growth: Drive growth through innovative campaigns, non-core work opportunities, and creative solutions that enhance profitability and client satisfaction.
Our essential requirements
- Leadership and Operational Expertise: Extensive experience as a General Manager or in a similarly senior role, with a proven ability to manage large workforces (100+ employees) within a unionised, multi-shift, and commercially driven environment.
- Financial and Commercial Acumen: Strong profit and loss management skills, with senior-level experience in tendering, contract mobilization, and delivering results in time-critical settings.
- Health, Safety, and Legal Compliance: Deep knowledge of health and safety management, environmental legislation, and waste industry laws, ensuring compliance and adherence to evolving regulations.
- Qualifications and Industry Knowledge: Comprehensive understanding of the waste industry, with CPC qualification preferred, and awareness of current and upcoming environmental and workplace legislation.
Biffa – we’re changing the way people think about waste
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
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General Manager employer: Biffa group
Contact Detail:
Biffa group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with Cornwall Council's current projects and initiatives. Understanding their priorities will help you tailor your approach and demonstrate how your leadership can align with their goals.
✨Tip Number 2
Network with professionals in the waste management industry, especially those who have experience working with local councils. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams and complex contracts in the past. Highlighting your operational expertise will be crucial in showcasing your fit for this role.
✨Tip Number 4
Stay updated on the latest trends and regulations in the waste management sector. Demonstrating your knowledge of environmental legislation and health & safety compliance will set you apart as a candidate.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Make sure you understand the key responsibilities and essential requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your leadership and operational expertise, particularly in managing large teams and your experience in the waste industry. Use specific examples to demonstrate your financial acumen and compliance knowledge.
Showcase Strategic Thinking: Demonstrate your ability to develop strategic relationships and drive business growth. Include examples of how you've successfully implemented service delivery plans or innovative campaigns in previous roles.
Tailor Your Application: Customize your cover letter to reflect your understanding of Biffa's mission and values. Mention how your background aligns with their goal of changing the way people think about waste and your commitment to health and safety compliance.
How to prepare for a job interview at Biffa group
✨Showcase Your Leadership Experience
As a General Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully managed large teams and driven operational excellence in previous roles.
✨Demonstrate Financial Acumen
Highlight your experience with profit and loss management, budgeting, and financial reporting. Be ready to explain how you've contributed to the financial success of past projects or contracts.
✨Understand Health and Safety Regulations
Familiarize yourself with health, safety, and environmental legislation relevant to the waste industry. Be prepared to discuss how you have ensured compliance in your previous roles and how you would approach this at Biffa.
✨Build on Strategic Relationships
Discuss your experience in building and maintaining partnerships with stakeholders, such as local councils and community groups. Share examples of how you've positioned your previous employers as trusted partners in similar contexts.
