At a Glance
- Tasks: Manage your own debtor portfolio and chase outstanding payments proactively.
- Company: Join Biffa, the UK's No. 1 choice for business waste management.
- Benefits: Enjoy a rewarding career with opportunities for growth and development.
- Other info: Be part of a diverse team dedicated to innovation and community.
- Why this job: Make a real impact in a dynamic environment focused on sustainability.
- Qualifications: Experience in Credit Control and strong Excel skills required.
The predicted salary is between 27900 - 34100 £ per year.
A quick look at the role
We’re looking for an experienced Credit Controller to join our large, growing and award-winning Accounts Receivable team. You’ll be responsible for managing your own portfolio of debtor accounts across our nationwide depot network, helping to ensure payments are received on time while investigating and resolving any issues that may be causing delays. This is a busy, target-driven role where you’ll need to be confident communicating with customers, comfortable managing competing priorities and proactive in getting results.
Your core responsibilities:
- Manage and maintain your own debtor portfolio
- Proactively chase outstanding debt by phone and email
- Investigate and resolve queries and issues relating to non-payment
- Negotiate and agree repayment plans where appropriate
- Review and adjust customer credit limits
- Raise credit notes accurately and efficiently
- Assist with month-end reporting and related tasks
- Provide additional support to the Credit Manager and wider team as required
Our essential requirements:
- Proven experience managing a debtor portfolio within a Credit Control or Accounts Receivable environment
- Confident Excel skills, ideally including VLOOKUPs and PivotTables
- A target-driven and tenacious approach, with the ability to see issues through to resolution
- Strong communication and negotiation skills
- Excellent organisation and the ability to prioritise a busy workload
- Comfortable working under pressure while maintaining accuracy and attention to detail
- A proactive, team-focused approach
Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Credit Controller employer: Biffa Group
Biffa is an exceptional employer, offering a rewarding opportunity for LGV 2 Sweeper Drivers in Abingdon. With a strong commitment to employee growth through on-the-job training and a culture that champions diversity and inclusion, Biffa ensures that every team member feels valued and empowered. Enjoy family-friendly policies and exclusive discounts while making a positive impact on local communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Biffa Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Biffa Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Biffa Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Biffa Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Biffa Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Biffa Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Biffa Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.