At a Glance
- Tasks: Assist older residents with cleaning and provide emergency support when needed.
- Company: Bield, a non-profit organisation dedicated to helping older people live independently.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Enjoy a friendly workplace with career growth and family-friendly policies.
- Why this job: Make a real difference in the lives of older people while gaining valuable experience.
- Qualifications: Interest in working with older people; experience is a plus but not required.
The predicted salary is between 30000 - 33699 £ per year.
At Bield our customers are at the heart of everything we do. We are a non‑profit organisation with charitable status committed to providing a wide range of housing, care and support services to enable older people in Scotland to live independent and fulfilling lives.
We have a fantastic opportunity for a Retirement Housing Assistant at Bridge Court, Alexandria. The successful candidate will undertake a range of cleaning duties to ensure that internal communal areas are clean, hygienic and meet the standards expected by our tenants and visitors to the development. On occasion, the Assistant will be expected to clean vacant flats and/or external pathways of the development and provide general and emergency assistance to tenants, as required. In addition you will respond to property emergencies, taking appropriate action when the Manager is off duty and providing cover for the development office as required.
Hours of Employment: 18 hours per week. Monday and Friday: 10:30am to 1:30pm; Tuesday to Thursday: 9:30am to 1:30pm.
Role Requirements: We value kindness above all and as part of our team you will have a unique opportunity to have a positive impact on the lives of older people. An interest in working with older people and an understanding of their needs is essential. While relevant experience in a similar post is desirable, it is not essential as induction and training will be provided.
Benefits:
- Fantastic working hours – no late shifts or night-time working
- On the job and work related training, including access to accredited qualifications
- Option to buy or sell holidays each year
- Bield cover the cost of Disclosure checks for employment opportunities
- Occupational Sick Pay
- Long Service Awards
- Family Friendly Policies
- Cycle to Work Scheme
- Career breaks
- Employee Assistance Programme
Important Information: This post is exempt from the Rehabilitation of Offenders Act 1974 – you must disclose all unspent and relevant spent convictions. Bield Housing & Care does not currently hold a sponsorship licence – we are unable to support visa applications at this time.
Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria. In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please get in touch.
Independent Living Assistant Co-Ordinator Job profile in Perth employer: Bield Housing & Care
Bield Housing & Care is an exceptional employer that prioritises employee well-being and professional development, offering a supportive work culture in the heart of Edinburgh. With flexible hybrid working arrangements and a focus on meaningful HR practices, employees are encouraged to grow their skills while contributing to a positive workplace environment. Join us to make a real difference in the lives of our staff and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Assistant Co-Ordinator Job profile in Perth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bield Housing & Care and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bield Housing & Care and let us see your personality shine through!
We think you need these skills to ace Independent Living Assistant Co-Ordinator Job profile in Perth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bield Housing & Care.
Get Familiar with Our Brand:Before applying, take some time to learn about Bield Housing & Care and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bield Housing & Care
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bield Housing & Care.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bield Housing & Care will surely appreciate.
