Retirement Housing Manager

Retirement Housing Manager

Penicuik Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage housing services for older tenants, ensuring quality and comfort in their homes.
  • Company: Bield is a non-profit organisation dedicated to supporting older people in Scotland.
  • Benefits: Enjoy flexible hours, generous holidays, and perks like a Cycle to Work scheme.
  • Why this job: Make a real difference in the lives of older people while working in a supportive environment.
  • Qualifications: Strong communication skills and experience in housing or social care are essential.
  • Other info: Join us if you believe in empowering older individuals to live independently.

The predicted salary is between 30000 - 42000 Β£ per year.

At Bield, our customers are at the heart of everything we do. We are a non-profit organisation with charitable status committed to providing a wide range of housing, care and support services to enable older people in Scotland to live independent and fulfilling lives.

We have a fantastic opportunity for a Retirement Housing Manager at Baldwin Court. You should ensure tenants receive a quality tenancy management and property maintenance service relating to the provision of their home, communal facilities are offering a welcoming, secure and comfortable environment to tenants and members of the public, and to encourage tenant involvement and engagement in making full use of these facilities.

You should maintain service standards relating to individual properties and communal areas and ensure the scheme maintains a high level of cleanliness within all common parts undertaking a range of cleaning duties. Baldwin Court offers safe and secure homes designed especially for those aged 60 and over, who wish to retain their independence. Baldwin Court is situated in a pleasant area, a short walk from shops and a GP.

Hours of employment are 35 per week, organised as follows: Monday to Friday, 9 am to 5:00 pm with a 1 hour unpaid lunch break.

The Role:

As a Retirement Housing Manager you would ensure tenants receive a quality tenancy management and property maintenance service relating to:

  • the provision of their home,
  • communal facilities are offering a welcoming, secure and comfortable environment to tenants and members of the public,
  • encourage tenant involvement and engagement in making full use of these facilities.

Role Requirements:

Excellent written, numerical and verbal skills, as well as the ability to build and maintain professional relationships with tenants, relatives, colleagues and other professionals are considered essential requirements for this position. Experience of working in housing, social care or health services or to have demonstrable personal or volunteer experience is essential, through which a thorough understanding of the needs of older people and services provided to older people has been gained.

We offer:

  • Fantastic working hours – no late shifts or night-time working
  • Excellent holidays of up to 34 days each year (pro rata for part-time employees)
  • Option to buy or sell holidays each year
  • Bield cover the cost of Disclosure checks for employment opportunities
  • Occupational Sick Pay
  • Long Service Awards
  • Family Friendly Policies
  • Cycle to Work Scheme
  • Career breaks
  • Employee Assistance Programme

Our motto is β€˜Free to be’ – we strongly believe that older people should be free to make their own choices and be able to live as independently as possible. If you share our values, we’d love for you to join our team and help us on our journey.

If you require this information in an alternative format, please contact us using the details above. This post is exempt from the Rehabilitation of Offenders Act (1974) which means you must disclose all unspent and relevant spent convictions on your application.

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Contact Detail:

Bield Housing Association Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retirement Housing Manager

✨Tip Number 1

Familiarise yourself with the specific needs of older people and the services provided to them. Understanding the challenges they face will help you demonstrate your empathy and commitment during any discussions or interviews.

✨Tip Number 2

Network with professionals in the housing and social care sectors. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience in managing communal facilities and tenant engagement. Think of specific examples where you've successfully created a welcoming environment or encouraged tenant involvement, as these will be key aspects of the role.

✨Tip Number 4

Research Bield's values and mission. Be ready to articulate how your personal values align with theirs, especially regarding independence for older people. This alignment can set you apart as a candidate who truly understands their ethos.

We think you need these skills to ace Retirement Housing Manager

Excellent Written Communication
Numerical Skills
Verbal Communication Skills
Relationship Building
Tenant Engagement
Property Management
Understanding of Older People's Needs
Experience in Housing or Social Care
Organisational Skills
Attention to Detail
Problem-Solving Skills
Team Collaboration
Empathy and Compassion
Conflict Resolution

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retirement Housing Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: Emphasise any previous experience in housing, social care, or health services. If you have personal or volunteer experience working with older people, make sure to include this as it demonstrates your understanding of their needs.

Showcase Communication Skills: Since excellent written, numerical, and verbal skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with tenants, colleagues, and other professionals.

Express Your Values: Bield's motto is 'Free to be', which reflects their commitment to empowering older people. In your application, express how your values align with this philosophy and your passion for supporting independent living for older adults.

How to prepare for a job interview at Bield Housing Association

✨Understand the Organisation's Values

Before your interview, take some time to research Bield and its commitment to providing quality housing and care for older people. Familiarise yourself with their motto 'Free to be' and think about how your personal values align with theirs.

✨Showcase Relevant Experience

Be prepared to discuss your previous experience in housing, social care, or health services. Highlight specific examples where you've successfully managed tenant relationships or improved communal facilities, as this will demonstrate your suitability for the role.

✨Emphasise Communication Skills

Since excellent written, numerical, and verbal skills are essential for this position, practice articulating your thoughts clearly. Be ready to provide examples of how you've built and maintained professional relationships with tenants and colleagues in the past.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask during the interview. This could include inquiries about tenant engagement strategies or how the organisation measures success in maintaining service standards. It shows your genuine interest in the role and the organisation.

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