IT Service Desk Analyst - ITIL-Driven Support & Growth in Penyffordd

IT Service Desk Analyst - ITIL-Driven Support & Growth in Penyffordd

Penyffordd Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
B

At a Glance

  • Tasks: Provide top-notch IT support and ensure smooth operation of tech services.
  • Company: Bield Housing Association, a supportive and community-focused organisation in Edinburgh.
  • Benefits: Competitive salary, opportunities for growth, and a collaborative work environment.
  • Other info: Driving licence preferred for travel to various locations across Scotland.
  • Why this job: Join a dynamic team and make a difference in the lives of others through technology.
  • Qualifications: Experience in IT support, strong communication skills, and familiarity with Windows and Office.

The predicted salary is between 25000 - 35000 Β£ per year.

Bield Housing Association in Edinburgh is seeking a Technology Support Analyst to join the Technology and Information Management Teams.

You will deliver IT user support via the Service Desk and work with colleagues to ensure reliable operation of IT services.

The role requires strong communication, experience on a Service Desk, familiarity with Windows, Office and server technologies, and ITIL knowledge.

A driving licence is preferred for travel to other Bield locations in Scotland.

#J-18808-Ljbffr

IT Service Desk Analyst - ITIL-Driven Support & Growth in Penyffordd employer: Bield Housing Association

Bield Housing & Care is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the older community we serve. With competitive salaries, generous holiday entitlements, and a commitment to employee development through various training programmes, we ensure that our staff have the resources they need to thrive. Located in a vibrant area, our team enjoys a fulfilling work environment where their contributions make a meaningful impact on the lives of our tenants.

B

Contact Details:

Bield Housing Association Recruitment Team

We think you need these skills to ace IT Service Desk Analyst - ITIL-Driven Support & Growth in Penyffordd

ITIL Knowledge
Service Desk Experience
Communication Skills
Windows Operating System
Microsoft Office Suite
Server Technologies
Problem-Solving Skills