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- Tasks: Support day-to-day operations of Independent Living services and maintain tenant wellbeing.
- Company: Bield Housing & Care, a supportive and inclusive charity.
- Benefits: Competitive salary, generous holidays, flexible working, and professional development opportunities.
- Other info: Flexible hours with a weekend rota and a commitment to inclusivity.
- Why this job: Make a real difference in the lives of older people while gaining valuable experience.
- Qualifications: Experience in housing management and a passion for helping others.
The predicted salary is between 17316 - 17752 £ per year.
Opportunity at our Cumnock Hub (Warrick & Glebe Court, Menzies Court and Tweedlie Court)
As an Independent Living Assistant Co-Ordinator, you will be responsible for supporting the effective day-to-day operation of Independent Living services across the local hub, ensuring services are well-resourced, consistently delivered and aligned with organisational standards. Working closely with the Independent Living Co-Ordinator and wider team, you will help maintain consistent practice across all developments and ensure clear, effective communication within staff teams.
You will maintain regular contact with tenants to support their wellbeing, encourage social connections and identify any changes or concerns, taking appropriate action and informing others where required and with the tenant’s permission. The role includes ensuring complaints or concerns are recorded accurately and escalated appropriately, promoting good practice across teams, and ensuring compliance with GDPR responsibilities.
This role requires working flexibly across all developments within the local hub in line with service needs, ensuring continuity, consistency and a high-quality experience for all tenants. You will assist with the smooth running of the meals service.
Hours of employment are 21 hours per week worked between Monday – Sunday on a rota basis to meet needs across the Cumnock Hub which is Warrick & Glebe Court, Menzies Court and Tweedlie Court. It's likely that this role will be over 3 days out of 7 between 9am to 6pm with an hour unpaid break, but this will remain flexible to suit the hub requirements. There will be a requirement to work on a weekend rota which is currently 1 in 4.
Salary: £17,316 - £17,752.20 pro rata (£28,860 - £29,587 FTE)
About You
- Relevant work experience within a housing management setting (or equivalent) with responsibility for day-to-day management of services and people.
- You should bring to the role a genuine interest in working with older people and an ability to respond calmly to requests for assistance.
What We Offer
- Competitive salary, reviewed annually.
- Enhanced Pension Scheme
- Generous holidays entitlement
- Opportunities to work flexibly
- Access to a health care benefit plan, credit union and cycle to work scheme
- Employee Assistance Programme
- Opportunity to access a wide range of learning and development activities including management & leadership programmes, job related training and qualifications to ensure your continuous progress.
Important Information
This post is exempt from the Rehabilitation of Offenders Act 1974 – you must disclose all unspent and relevant spent convictions. Bield Housing & Care does not currently hold a sponsorship licence – we are unable to support visa applications at this time.
Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria. In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please get in touch.
Independent Living Assistant Co-Ordinator in Cumnock employer: Bield Housing Association
Contact Detail:
Bield Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Assistant Co-Ordinator in Cumnock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups related to independent living. You never know who might have a lead on a job or can give you insider info about the role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to the role. Think about how your experience aligns with supporting older people and managing services effectively. Confidence is key!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about independent living and how you can make a difference. Authenticity goes a long way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Independent Living Assistant Co-Ordinator in Cumnock
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing management and working with older people. We want to see how your skills align with the role of Independent Living Assistant Co-Ordinator!
Show Your Passion: Let us know why you’re interested in this role! Share your genuine enthusiasm for supporting tenants and promoting their wellbeing. A little passion goes a long way in making your application stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bield Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Independent Living Assistant Co-Ordinator. Familiarise yourself with the day-to-day operations and how they align with the organisational standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
This role involves regular contact with tenants, so it's crucial to demonstrate your ability to communicate effectively and empathetically. Prepare examples from your past experiences where you've successfully supported individuals or resolved conflicts. This will highlight your suitability for maintaining tenant wellbeing and social connections.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with complaints or changes in a tenant's wellbeing. Think of relevant scenarios from your previous work experience and how you approached them. This will showcase your problem-solving skills and your ability to act calmly under pressure.
✨Understand Compliance and Best Practices
Since the role requires adherence to GDPR and promoting good practice, brush up on these areas before your interview. Be prepared to discuss how you would ensure compliance and maintain high-quality service delivery. This knowledge will demonstrate your commitment to professionalism and the standards expected in the role.