IT Service Desk Analyst – Flexible Hours, Edinburgh

IT Service Desk Analyst – Flexible Hours, Edinburgh

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch IT support and ensure smooth operation of services for users.
  • Company: Bield Housing & Care, a leading organisation in technology and information management.
  • Benefits: Flexible hours, travel opportunities, and a supportive work environment.
  • Other info: Opportunity to travel across Scotland and grow your tech skills.
  • Why this job: Join a dynamic team and make a difference in users' IT experiences.
  • Qualifications: Strong communication skills and a valid driving licence are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Bield Housing & Care in Edinburgh is seeking a Technology Support Analyst to join our Technology and Information Management Teams.

You will deliver a high-quality IT user experience, interfacing with users through the Service Desk and ensuring smooth operation of IT services.

The role requires 35 hours per week (Mon–Fri, 9am–5pm), with travel across Scotland to Bield locations. Driving licence and access to a business-insured vehicle are essential.

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IT Service Desk Analyst – Flexible Hours, Edinburgh employer: Bield Housing and Care

Bield Housing & Care is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries, generous holiday entitlements, and access to a range of learning opportunities, you can grow your skills while making a meaningful impact in the lives of our tenants. Located in Buckhaven, this role not only allows for flexible working hours but also fosters a sense of community and purpose within the retirement housing service.

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Contact Details:

Bield Housing and Care Recruitment Team

We think you need these skills to ace IT Service Desk Analyst – Flexible Hours, Edinburgh

IT User Support
Service Desk Operations
Customer Service Skills
Problem-Solving Skills
Communication Skills
Technical Troubleshooting
Time Management