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- Tasks: Assist customers with housing enquiries via phone and email in a supportive team.
- Company: Leading housing services provider in Glasgow with a focus on customer care.
- Benefits: Competitive salary, flexible hours, extensive holiday benefits, and training opportunities.
- Why this job: Join a supportive environment and make a difference in people's housing experiences.
- Qualifications: Strong communication skills and excellent organisational abilities.
- Other info: Great opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider of housing services in Glasgow is seeking a dedicated individual for the Customer Contact Services team. In this role, you’ll handle customer enquiries via phone and email in a supportive environment.
Ideal candidates will be highly organized and possess strong communication skills.
The position offers a competitive salary, flexible hours, and extensive holiday benefits, as well as opportunities for training and development.
Housing Customer Support Advisor - Hybrid in Glasgow employer: Bield Housing and Care
Contact Detail:
Bield Housing and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Customer Support Advisor - Hybrid in Glasgow
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer enquiries, try role-playing with a friend or family member to get comfortable with responding to different scenarios.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share examples of how you've managed multiple tasks or resolved customer issues efficiently in the past.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace Housing Customer Support Advisor - Hybrid in Glasgow
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight how you stay organised in a busy environment. We want to see examples of how you manage multiple tasks and keep everything on track!
Communicate Clearly: Since this role involves handling customer enquiries, make sure your written communication is clear and concise. Use straightforward language and avoid jargon to show us you can connect with customers effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bield Housing and Care
✨Know Your Stuff
Before the interview, make sure you research the company and its housing services. Familiarise yourself with their mission and values, as well as any recent news or projects. This will show your genuine interest and help you answer questions more confidently.
✨Practice Makes Perfect
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult customer enquiries or complaints. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Show Off Your Skills
Highlight your organisational and communication skills throughout the interview. Use specific examples from your past experiences to demonstrate how you've successfully managed customer interactions, whether over the phone or via email.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the role. This shows that you’re engaged and eager to learn more about how you can contribute to the Customer Contact Services team.
