At a Glance
- Tasks: Lead a customer experience programme and design customer journeys with tech teams.
- Company: Fast-growing telecommunications business focused on customer transformation.
- Benefits: Competitive day rate, predominantly remote work, and occasional travel.
- Other info: 9-month contract starting August/September with excellent growth potential.
- Why this job: Make a real impact in transforming customer experiences in a dynamic industry.
- Qualifications: Experience in telecommunications project management and strong stakeholder skills.
This fast growing telecommunications business is mobilising a customer experience programme and looking for an experienced Project Manager to lead a key workstream, initially focused on design of the customer journey and working closely with technical and IT teams to ensure it can be delivered.
As the successful applicant you'll demonstrate:
- Strong experience delivering project/programmes in the telecommunication sector.
- Proven track record leading CX/service design workstreams.
- Experience producing and overseeing journey blueprints that are specific enough for operations and technology teams to act on.
- Strong facilitation and stakeholder management skills.
- Credible, hands on and low ego.
- Ability to lead a small team.
Additional information:
- 9 month contract
- August/September start
- Day rate circa £650 outside IR35
- Predominantly home based with occasional UK travel.
Customer Transformation Programme - PM in England employer: BIE Executive
Join a dynamic telecommunications company that prioritises innovation and customer experience, offering a collaborative work culture where your expertise in project management will be valued. With a focus on employee growth, you'll have the opportunity to lead transformative projects while enjoying the flexibility of predominantly home-based work and competitive compensation. This role not only allows you to make a significant impact but also provides a supportive environment for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Transformation Programme - PM in England
✨Get to Know Your Local Tech Scene
In the telecommunications-networking field, local tech meetups and networking events can be goldmines for finding temporary opportunities. Keep an eye out for local gatherings or meetups in your area—these are great places to mingle with professionals and hear about short-term gigs before they're even advertised.
✨Reach Out to Recruiters Specialising in Telecoms
Recruitment agencies that focus on the telecommunications sector can be super helpful, especially for temporary roles. Get in touch with them, let them know your skills, and ask if they have any upcoming projects or short-term contracts that might suit you.
✨Stay Active in Online Forums and Communities
Join online forums and communities related to telecommunications, like Reddit threads or LinkedIn groups. Engage with the discussions and share your expertise—it’s a great way to get noticed by potential employers and learn about temporary positions that you might not see elsewhere.
✨Check Out Temporary Roles with BIE Executive
Don't forget to keep BIE Executive in mind when searching for temporary positions. Keep checking our website for new postings, and consider applying directly to roles that fit your skills. This proactive approach can really help you land a temporary gig in telecommunications.
We think you need these skills to ace Customer Transformation Programme - PM in England
Some tips for your application 🫡
Show Off Your Technical Know-How:In the telecommunications-networking field, it’s crucial to highlight your technical skills in your CV. Make sure to include relevant certifications like CCNA or any practical experience with network design and implementation. If you've worked on projects involving setting up networks or troubleshooting, give those a shout-out!
Tailor Your CV for the Temporary Role:Since this is a temporary position, employers will want to see your ability to adapt quickly. Highlight previous short-term roles or projects that showcase your flexibility, coupled with your skills in telecommunications. It’s all about showing that you can hit the ground running!
Craft a Focused Cover Letter:Don’t just rest on your CV for the cover letter; use it as an opportunity to explain why you’re the right fit for this temporary role at BIE Executive. Mention your enthusiasm for the telecom industry and how your past experiences can add value over a short period. Let them know you're keen to get stuck in!
Have Your Availability Up Front:In a temporary job, timing can be everything. Clearly state your availability in your cover letter and CV. Are you ready to start immediately, or do you have commitments? We want to make the hiring process as smooth as possible for BIE Executive, so let's be transparent!
How to prepare for a job interview at BIE Executive
✨Brush Up on Networking Fundamentals
Make sure you're clued up on the core principles of telecommunications and networking. Review key concepts like IP addressing, routing protocols, and network design, as these might come up in both technical questions and practical scenarios during the interview with BIE Executive.
✨Showcase Relevant Projects
Since this is a temporary role, it’s vital to demonstrate how quickly you can adapt and contribute. Bring along any relevant projects or experiences, even if they were just part of your studies. A well-prepared portfolio showcasing your skills in setting up networks or problem-solving in real-time can really make you stand out.
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions where you’ll have to troubleshoot a network issue or design a solution on the fly. Practising these kinds of questions beforehand will help us think critically and showcase our analytical skills effectively to the interviewers at BIE Executive.
✨Be Ready to Discuss Team Contribution
Since this is a temporary position, emphasise your ability to work well in a team and how you can hit the ground running. Share examples of how you've collaborated in previous projects or internships, as this shows that you’re ready to contribute from day one at BIE Executive.
