Change Management Lead - BPO
Change Management Lead - BPO

Change Management Lead - BPO

Slough Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead change management for a multi-function outsourcing programme in the insurance sector.
  • Company: Join a leading insurance business driving innovative outsourcing solutions.
  • Benefits: Enjoy hybrid working and a competitive day rate of around £1,000.
  • Why this job: Be part of a dynamic team making impactful changes in a global organisation.
  • Qualifications: Experience in change management for BPO programmes and strong stakeholder management skills required.
  • Other info: Immediate start available for a 6-month contract based in London.

The predicted salary is between 72000 - 108000 £ per year.

This leading Insurance business is implementing an outsourcing programme and are looking for an experienced Change Management Lead. Working with the Programme Director and leadership team, you will lead all business engagement and readiness activities for this multi function outsourcing programme.

As the successful candidate you will demonstrate:

  • Previous experience leading Change Management for multi function Business Process Outsourcing programmes in international organisations - essential.
  • Ideally a background in the insurance sector.
  • Background in top tier management consulting combined with experience in client side roles.
  • Excellent communication and stakeholder management skills.
  • Delivery focused and happy to be hands on and into the detail.

Additional information:

  • Immediate start
  • 6 month contract
  • Day rate circa £1,000
  • London based, hybrid working.

Change Management Lead - BPO employer: BIE Executive

Join a leading Insurance business that values innovation and collaboration, offering a dynamic work environment in London. As a Change Management Lead, you will benefit from a competitive day rate, hybrid working arrangements, and the opportunity to engage with top-tier professionals while driving impactful change in a multi-function outsourcing programme. The company fosters a culture of growth and development, ensuring that employees are supported in their career progression and have access to valuable resources and training.
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Contact Detail:

BIE Executive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Change Management Lead - BPO

✨Tip Number 1

Network with professionals in the insurance and BPO sectors. Attend industry events or webinars to connect with potential colleagues and leaders who can provide insights into the company culture and expectations.

✨Tip Number 2

Research the specific outsourcing programme the company is implementing. Understanding their goals and challenges will allow you to tailor your discussions and demonstrate your knowledge during interviews.

✨Tip Number 3

Prepare examples from your previous experience that showcase your change management skills, particularly in multi-function environments. Be ready to discuss how you successfully engaged stakeholders and drove readiness activities.

✨Tip Number 4

Familiarise yourself with the latest trends in change management and BPO. Being able to speak about current best practices and innovations will set you apart as a knowledgeable candidate.

We think you need these skills to ace Change Management Lead - BPO

Change Management
Stakeholder Management
Business Process Outsourcing (BPO)
Insurance Sector Knowledge
Project Management
Communication Skills
Leadership Skills
Analytical Skills
Client Relationship Management
Delivery Focused
Adaptability
Problem-Solving Skills
Hands-on Approach
International Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in Change Management, particularly within Business Process Outsourcing programmes. Use specific examples that demonstrate your leadership skills and your ability to engage with stakeholders.

Craft a Compelling Cover Letter: Write a cover letter that directly addresses the requirements listed in the job description. Emphasise your background in the insurance sector and your experience in top-tier management consulting, showcasing how these experiences make you a perfect fit for the role.

Highlight Communication Skills: Since excellent communication and stakeholder management skills are essential for this role, provide examples in your application that illustrate your ability to communicate effectively with diverse teams and manage stakeholder expectations.

Showcase Delivery Focus: In your application, mention specific instances where you have been hands-on and detail-oriented in your previous roles. This will demonstrate your delivery-focused approach and readiness to tackle challenges head-on.

How to prepare for a job interview at BIE Executive

✨Showcase Your Change Management Experience

Be prepared to discuss specific examples from your previous roles where you successfully led change management initiatives, particularly in BPO settings. Highlight your experience in international organisations and how it relates to the insurance sector.

✨Demonstrate Stakeholder Engagement Skills

Since this role involves significant stakeholder management, come equipped with examples of how you've effectively engaged with various stakeholders. Discuss your approach to building relationships and ensuring buy-in for change initiatives.

✨Be Ready for Hands-On Scenarios

Expect questions that assess your ability to dive into the details of a project. Prepare to explain how you balance strategic oversight with hands-on involvement, especially in complex outsourcing programmes.

✨Communicate Clearly and Confidently

Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, as you'll need to convey complex ideas to diverse audiences. Consider how you can tailor your communication style to different stakeholders.

Change Management Lead - BPO
BIE Executive
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  • Change Management Lead - BPO

    Slough
    Full-Time
    72000 - 108000 £ / year (est.)

    Application deadline: 2027-06-29

  • B

    BIE Executive

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