Bidwells in the United Kingdom is seeking an experienced 2nd Line IT Support Engineer to join our service desk. You will own escalated issues, provide expert support for hardware, software, and Microsoft 365, and guide 1st Line colleagues.
The role includes remote and onsite support across Bidwells offices, contributing to problem management, documentation, and IT projects while helping the team improve service delivery.
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Senior 2nd Line IT Support Engineer | Hybrid IT & Growth in Cambridge employer: Bidwells
Bidwells is an exceptional employer, offering a dynamic work environment in the heart of Oxford's thriving science and technology sector. With a strong commitment to professional development, competitive benefits, and a culture that prioritises inclusivity and work-life balance, employees are empowered to take on meaningful responsibilities while collaborating with industry leaders on innovative projects. Join us to advance your career in a supportive team that values your growth and well-being.