Bidwells in Cambridge is seeking an experienced 2nd Line IT Support Engineer to join our Service Desk. You will own escalated issues, troubleshoot across hardware, software and Microsoft 365, and ensure colleagues have reliable technology.
You’ll mentor 1st Line staff, collaborate with the wider IT team on problem management and projects, and contribute to continual service improvements. The role combines hands-on support with opportunities to grow technical skills and take on more
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Senior 2nd Line IT Support Engineer – Hybrid & Growth in Cambridge employer: Bidwells
Bidwells is an exceptional employer, offering a dynamic work environment in the heart of Oxford's thriving science and technology sector. With a strong commitment to professional development, competitive benefits, and a culture that prioritises inclusivity and work-life balance, employees are empowered to take on meaningful responsibilities while collaborating with industry leaders on innovative projects. Join us to advance your career in a supportive team that values your growth and well-being.
