Bidwells is seeking an experienced 2nd Line IT Support Engineer to join the Service Desk, taking ownership of complex issues and guiding 1st Line colleagues. You will troubleshoot escalations, support Microsoft 365, and contribute to problem management and technology projects across our multi-site offices.
You will mentor peers, document procedures, and collaborate with the wider IT function to continually improve service delivery and IT processes, with occasional off-site travel within the UK.
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2nd Line IT Support Engineer | Microsoft 365 in Cambridge employer: Bidwells
Bidwells is an exceptional employer, offering a dynamic work environment in the heart of Oxford's thriving science and technology sector. With a strong commitment to professional development, competitive benefits, and a culture that prioritises inclusivity and work-life balance, employees are empowered to take on meaningful responsibilities while collaborating with industry leaders on innovative projects. Join us to advance your career in a supportive team that values your growth and well-being.
