At a Glance
- Tasks: Welcome visitors, conduct patrols, and ensure safety protocols are followed.
- Company: Join Bidvest Noonan, a leader in security services with a focus on inclusivity.
- Benefits: Enjoy paid holidays, a pension plan, and ongoing training opportunities.
- Other info: Great career progression and a supportive work environment for all backgrounds.
- Why this job: Be the face of security at prestigious locations and make a real difference.
- Qualifications: SIA licence required; experience in customer service is a plus.
The predicted salary is between 27000 - 28000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for an Account Support Relief Officer, who will work at our client’s prestigious premises. This role is pivotal to the success of the building operation as this person will act as the front of house for the management team. The successful applicant will have experience of working in a reception environment and be well practiced in dealing with clients both over the telephone and in face-to-face situations. We require officers to be SIA licenced – Security Guarding/Door Supervision.
Duties of an Account Support Relief Officer - Security:
- To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for.
- Hi-Visibility foot patrols are conducted around the assignment.
- To observe and report incidents using the correct reporting systems.
- To carry out all duties assigned by the client or manager to whom you are responsible.
- To ensure site knowledge is kept up to date.
- To understand and implement any Fire and Safety evacuation procedures.
- To conduct yourself, always, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed.
- Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required.
- To maintain close working relationships with the relevant Building Management team and to coordinate efforts.
Job role requirements of a Concierge Security Officer:
- A valid SIA and CCTV First Aid certificate.
- Previous experience in a similar role.
- Have knowledge of Assignment Instructions (AI’s).
- Excellent written and verbal communication skills.
- Customer/Client focused.
- Must be able to work under pressure.
- Basic computer literacy required.
Benefits of being an Account Support Relief Officer:
- Full uniform supplied.
- Paid holidays.
- Pension plan.
- On-going training.
- Progression opportunities.
- WRKIT Employee Benefits Platform which gives you access to savings.
- HSF – a health cash plan and personal accident benefit with added services.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact careers@bidvestnoonan.com.
Security Support Relief Officer employer: BidvestNoonan
Bidvest Noonan is an exceptional employer, offering a supportive and inclusive work environment for the Account Support Relief Officer role in Abingdon. With competitive pay, comprehensive benefits including paid holidays and a pension plan, and a strong commitment to employee development through ongoing training and progression opportunities, we ensure that our team members feel valued and empowered. Join us to be part of a dynamic team where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Security Support Relief Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bidvest Noonan. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of an Account Support Relief Officer, especially your customer service skills and ability to handle pressure.
✨Tip Number 3
Dress to impress! Make sure you’re in full uniform and looking sharp for your interview. First impressions matter, especially in a front-of-house role like this one. It shows you take the position seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Security Support Relief Officer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in a reception or customer-facing role. We want to see how you've dealt with clients and handled situations, so don’t hold back on those examples!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so make every word count!
Tailor Your Application:Take a moment to tailor your application to the specific role of Account Support Relief Officer. Mention your SIA licence and any relevant skills that match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at BidvestNoonan
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Support Relief Officer. Familiarise yourself with the job description and think about how your previous experience aligns with the duties listed, such as conducting foot patrols and managing visitor interactions.
✨Practice Your Communication Skills
Since this role involves a lot of face-to-face and telephone communication, practice your verbal skills. Consider doing mock interviews with a friend or family member, focusing on how you would greet visitors and handle inquiries. Clear and confident communication is key!
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Ensure you wear professional attire that reflects the company’s standards. If you have your SIA licence, display it prominently during the interview to show you’re ready for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
