At a Glance
- Tasks: Provide top-notch security and customer service while ensuring safety and satisfaction.
- Company: Join Bidvest Noonan, a passionate team of 27,000 dedicated to exceptional service across the UK and Ireland.
- Benefits: Enjoy paid holidays, a pension plan, ongoing training, and access to exclusive discounts.
- Other info: We welcome applicants from diverse backgrounds and the Armed Forces community.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: Must hold a valid SIA licence in Door Supervision/Security Guarding.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a Security Customer Service Ambassador, working onsite with our clients. You'll be someone who is able demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. Does that sound like you? If so
In this role, your main driver will be client satisfaction, continually monitoring both internal and external areas to ensure delivery. You'll pride yourself on working with the individuals, dealing with conflict and emergency's when needed, adhering to all policies.
Key accountabilities
- Patrol as instructed and serve as a general security presence and as a visible deterrent
- Detect and report suspicious activities
- To provide an open and consistent communication interface between the Client and Management
- To be fully aware of all emergency and evacuation procedures
- To administer First Aid as per training and legislation
- To be able to complete basic Fire Fighting and Fire prevention procedures
Skills & Experience required
- Do you have a valid SIA licence? (Door Supervision/Security Guarding)
- Are you someone who will thrive of delivering a service every day? You'll respond to customer needs in a professional and timely manner.
- Are you able to build and maintain professional relationships with both our customers and clients? ensuring that they view us as professionals.
- Acknowledge our customers in a polite and professional manner and recognise regular customers by name so that our individual customers feel valued
- Act with honesty, integrity and treat our customers the way you want to be treated
About Us
‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come.'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'
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Security Customer Service Ambassador in Sheffield employer: BidvestNoonan
Bidvest Noonan is an excellent employer that values its employees by offering a supportive work culture and flexible hours, making it ideal for those seeking part-time opportunities in Belfast. With a focus on employee growth and development, we provide comprehensive training to ensure you thrive in your role while contributing positively to the working environment. Join us to be part of a team that prioritises quality and teamwork, all while enjoying the benefits of a rewarding job.
StudySmarter Expert Advice🤫
We think this is how you could land Security Customer Service Ambassador in Sheffield
✨Tip Number 1
Familiarise yourself with the SIA licensing requirements and ensure you have your Door Supervision/Security Guarding licence ready. This is a must-have for the role, and being prepared will show your commitment to the position.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily focuses on delivering high-quality service. Think of examples from your past experiences where you've successfully handled difficult situations or provided exceptional service.
✨Tip Number 3
Research Bidvest Noonan's values and mission statement. Understanding their commitment to customer satisfaction and employee support will help you align your responses during any interviews or discussions.
✨Tip Number 4
Prepare to discuss how you would handle emergencies and conflict situations. Having clear, concise examples ready will demonstrate your ability to think on your feet and act professionally under pressure.
We think you need these skills to ace Security Customer Service Ambassador in Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Security Customer Service Ambassador. Highlight key skills such as customer service, conflict resolution, and SIA licensing in your application.
Tailor Your CV:Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in security or customer service, and include specific examples of how you've handled difficult situations or provided excellent service.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for the role and your understanding of Bidvest Noonan's values. Mention your SIA licence and how your approach to customer service aligns with their commitment to excellence.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at BidvestNoonan
✨Showcase Your Customer Service Skills
As a Security Customer Service Ambassador, your ability to deliver high-quality customer service is crucial. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your capability to manage customer interactions effectively.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties outlined in the job description, such as dealing with emergencies and conducting health and safety checks. Being knowledgeable about these responsibilities will show your commitment and readiness for the role.
✨Demonstrate Conflict Resolution Skills
Conflict management is a key part of this role. Be ready to discuss any previous experiences where you successfully diffused a tense situation or resolved a conflict. Highlighting your ability to remain calm under pressure will be impressive.
✨Emphasise Teamwork and Communication
Bidvest Noonan values strong communication and teamwork. Prepare to discuss how you've worked collaboratively in past roles and how you can maintain open lines of communication with both clients and colleagues to ensure a smooth operation.
