At a Glance
- Tasks: Ensure safety and security while providing excellent customer service across various sites.
- Company: Join Bidvest Noonan, a passionate team dedicated to exceptional service.
- Benefits: Flexible shifts, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety while developing your skills in a dynamic role.
- Qualifications: Experience in security or customer service, strong communication skills, and SIA licence required.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 24000 - 36000 Β£ per year.
About The Role
Hours: 36 hours per week
Shift: Shift pattern will vary, must have the capacity to work days, nights and weekends.
Location β Wales and Bristol
Report in to: Regional Support managers and client management team
Bidvest Noonan is seeking to hire a dedicated security relief officer to support operations through Wales and the South West. This will suit the most highly motivated security and customer service professionals.
Key Responsibilities:
- Be familiar with all fire, emergency and health and safety procedures that apply to the sites.
- Greeting and checking-in guests in a friendly, courteous and attentive manner using the designated visitor management system.
- Acting as a robust security deterrent, primed to adeptly manage any emergent situations.
- Patrol premises regularly to maintain order and establish a presence.
- Be fully conversant with site assignment instructions, risk assessments and business continuity plans.
- Maintain the Front of House area and ensure a professional and tidy appearance.
- Always maintain an alert and vigilant approach, to ascertain any potential threats or changes within the work environment and take the appropriate steps to reduce disruption, loss or damage.
- Ensure that there is a thorough handover after each shift with Security personnel.
- Keep accurate record of incidents, visitor logs, and other security-related information.
- Respond to emergencies, such as fires, medical incidents, or security breaches, and assist in evacuation process.
- Document and report any incidents or security breaches to the appropriate authorities.
- Monitor and control access points, ensuring that only authorised personnel and visitors are allowed entry.
- Fulfil any reasonable request given by Bidvest Noonan management or client management team.
Desired Criteria:
- Strong problem-solving skills with the ability to fulfil any reasonable client requests.
- Willingness to develop long term relationships with our clients and other stakeholders.
- High degree of interest in your own personal development and future career progression.
- Must have strong communication and relationship building skills.
- Demonstrate a strong background in Security and Customer Service.
- Time management and problem-solving skills.
- Flexible in their ability to meet the companyβs needs.
- 3-day First Aid at Work.
- SIA CCTV Licence.
- Minimum of 2 years Front of house experience in a busy multi-functional environment.
- Must have the right to work in the UK.
- SIA Security or Door Supervisor Licence.
- Be able to work independently as well as part of a team.
- Be punctual and reliable.
- Be flexible and willing to assist to cover shift at short notice.
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.
Security Relief Officer - Wales & Bristol in Newport employer: BidvestNoonan
Contact Detail:
BidvestNoonan Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Security Relief Officer - Wales & Bristol in Newport
β¨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those working at Bidvest Noonan. A friendly chat can open doors and give you insider info about the role.
β¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of fire, emergency, and health and safety procedures. Show us youβre ready to handle any situation that comes your way!
β¨Tip Number 3
Be ready to demonstrate your problem-solving skills during the interview. Think of examples where youβve successfully managed tricky situations in the pastβthis is your chance to shine!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Security Relief Officer - Wales & Bristol in Newport
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Security Relief Officer role. Highlight your customer service background and any relevant security experience to show us youβre the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youβre passionate about security and how your problem-solving skills can benefit our team. Keep it friendly and professional!
Showcase Your Flexibility: Since the role requires working various shifts, let us know about your availability and willingness to adapt. Mention any previous experience in similar environments where youβve had to be flexible.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at BidvestNoonan
β¨Know Your Security Basics
Make sure you brush up on all the fire, emergency, and health and safety procedures relevant to the role. Being able to discuss these confidently will show that you're serious about the position and understand the responsibilities that come with it.
β¨Showcase Your Customer Service Skills
As a Security Relief Officer, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. This could include handling difficult situations or going above and beyond for clients.
β¨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to think on your feet or resolve conflicts. Highlighting your problem-solving skills will reassure the interviewers that you can handle emergencies effectively and maintain order.
β¨Be Ready for Shift Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and flexibility. Showing that you're willing to adapt to the company's needs will make you a more attractive candidate.