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- Tasks: Ensure safety and provide excellent customer service in a retail environment.
- Company: Join Bidvest Noonan, a leading team of 27,000 dedicated professionals across the UK and Ireland.
- Benefits: Enjoy paid holidays, a pension plan, full uniform, and access to exclusive discounts.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: Must have a valid SIA licence and strong communication skills.
- Other info: We welcome diverse applicants and are committed to an inclusive recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a Retail Security Officer, who will work at our client’s prestigious site. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require Officers to be SIA licenced – Security Guarding/Door Supervision.
DUTIES AS A RETAIL SECURITY OFFICER
- Act as a visual deterrent in store
- Liaising with Police and other emergency services
- Report / incident writing
- Conducting internal and external patrols
- The officer must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty
- Frequently liaising with store management on a weekly/daily basis to discuss store inventory results, high loss products and findings during patrols in order to reduce loss via theft in store
- Meeting and greeting customers in a professional and friendly manner
- To be able to de-escalate situations
- Reporting all incidents via the client specific link and also to the Bidvest Noonan Control room
JOB ROLE REQUIREMENTS AS A RETAIL SECURITY OFFICER
- A valid SIA licence
- Strong Communication Skills
- Smart Appearance and in company uniform at all times
- Ability to work on your own initiative in a productive manner
- Ability to handle conflict situations in a professional manner
- Engaging with customers in a professional manner, always happy to help and ensure delivery of very high customer service
- Being a visual deterrent and having a strong presence in the store
- Completing all necessary paperwork on daily basis
- Liaising with store management and advising on findings of patrol and other criminal activities in a timely and professional manner
BENEFITS AS A RETAIL SECURITY OFFICER:
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which gives you access to savings at big retailers via Discounts/Cash back and Shopping Cards
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact careers@bidvestnoonan.com.
GB - Security Officer - Retail employer: BidvestNoonan
Contact Detail:
BidvestNoonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GB - Security Officer - Retail
✨Tip Number 1
Familiarise yourself with the specific duties of a Retail Security Officer. Understanding the role's requirements, such as conducting patrols and liaising with store management, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your SIA licence and any relevant training or certifications. Being able to showcase your qualifications will give you an edge over other candidates and show that you're serious about the role.
✨Tip Number 3
Practice your communication skills, especially in conflict resolution. Since you'll need to de-escalate situations and engage with customers, being articulate and calm under pressure is crucial.
✨Tip Number 4
Research Bidvest Noonan's values and culture. Showing that you align with their commitment to exceptional service and teamwork can make a positive impression during your interview.
We think you need these skills to ace GB - Security Officer - Retail
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of a Retail Security Officer. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles or customer service. Mention specific instances where you demonstrated strong communication skills or handled conflict situations effectively.
Showcase Your SIA Licence: Make sure to clearly state your valid SIA licence in your application. This is a crucial requirement for the role, so it should be prominently featured in your CV and cover letter.
Professional Presentation: Since the role requires a smart appearance and adherence to uniform standards, ensure that your application reflects professionalism. Use a clean, formal format for your CV and cover letter, and proofread for any errors before submission.
How to prepare for a job interview at BidvestNoonan
✨Showcase Your SIA Licence
Make sure to bring your valid SIA licence to the interview and be prepared to discuss how it has equipped you for the role. Highlight any relevant training or experience that demonstrates your commitment to security and safety.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with customers and colleagues in past roles.
✨Dress Smartly and Professionally
First impressions matter! Ensure you arrive in smart attire that reflects the professional image of a Retail Security Officer. This shows that you take the role seriously and understand the importance of appearance in customer service.
✨Prepare for Conflict Resolution Scenarios
Think about past experiences where you've had to de-escalate a situation or handle conflict. Be ready to share these examples during the interview, as they will demonstrate your ability to manage challenging situations professionally.
