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- Tasks: Welcome visitors and ensure a top-notch experience at our prestigious premises.
- Company: Join Bidvest Noonan, a passionate team dedicated to exceptional service.
- Benefits: Enjoy paid holidays, a pension plan, and ongoing training opportunities.
- Why this job: Be the face of our building and make every visitor feel valued.
- Qualifications: SIA licence required; previous reception experience is a plus.
- Other info: We celebrate diversity and support all applicants throughout the recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a Concierge Security Officer, who will work at our client’s prestigious premises.
This role is pivotal to the success of the building operation as this person will act as the front of house for the management team.
The successful applicant will have experience of working in a reception environment and be well practiced in dealing with clients both over the telephone and in face-to-face situations.
We require officers to be SIA licenced –Security Guarding/Door Supervision
Duties of a Concierge Security Officer
- To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
- Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
- Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
- Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken
- To maintain close working relationships with the relevant Building Management team and to coordinate efforts
- To control car parking and ensure visitors use allocated correct parking bays
Job role requirement of a Concierge Security Officer
- A valid SIA and CCTV
- First Aid certificate
- Previous experience in a similar role
- Have knowledge of Assignment Instructions (AI’s)
- Excellent written and verbal communication skills
- Customer/Client focused
- Must be able to work under pressure
- Basic computer literacy required
Benefits of being a Concierge Security Officer
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings
- HSF – a health cash plan and personal accident benefit with added services
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognisetheir successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected.We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact careers@bidvestnoonan.com
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GB - Security Officer - Concierge employer: BidvestNoonan
Contact Detail:
BidvestNoonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GB - Security Officer - Concierge
✨Tip Number 1
First things first, make sure you know the company inside out. Research Bidvest Noonan and understand their values and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. As a Concierge Security Officer, you'll be the face of the company, so practice how you can demonstrate your ability to make visitors feel welcome and valued.
✨Tip Number 3
Don’t forget to highlight your SIA licence and any relevant certifications. These are crucial for the role, so make sure you mention them early on in the conversation to grab their attention.
✨Tip Number 4
Finally, after the interview, send a quick thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it reflects the kind of customer-focused attitude they’re looking for!
We think you need these skills to ace GB - Security Officer - Concierge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in a reception or customer service role. We want to see how you've dealt with clients face-to-face and over the phone, so share those stories!
Be Professional and Personable: Since you'll be the first point of contact, it's crucial to convey a friendly yet professional tone in your application. Let us know how you can make visitors feel special and cared for right from the start.
Know Your Stuff: Familiarise yourself with our policies and procedures. Mentioning your knowledge of Assignment Instructions (AI’s) and other relevant information will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BidvestNoonan
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Concierge Security Officer. Familiarise yourself with the key duties mentioned in the job description, such as greeting visitors and maintaining a professional reception area. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role requires excellent verbal and written communication skills, practice how you would handle common scenarios. Role-play with a friend or family member to simulate face-to-face interactions and phone calls. This will boost your confidence and ensure you can communicate effectively during the interview.
✨Showcase Your Customer Focus
Bidvest Noonan values customer service highly, so be prepared to share examples of how you've gone above and beyond for clients in previous roles. Think of specific situations where you provided exceptional service, and be ready to discuss how you handled challenges while keeping the customer's needs in mind.
✨Dress the Part
As a Concierge Security Officer, you'll be the first point of contact for visitors, so it's essential to make a good impression. Dress smartly and professionally for your interview to reflect the high standards expected in the role. This shows that you take the opportunity seriously and understand the importance of presentation.