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For Companies At a Glance
- Tasks: Ensure building security, assist visitors, and maintain a friendly atmosphere.
- Company: Join Bidvest Noonan, a passionate team dedicated to exceptional service.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in safety while developing valuable skills.
- Qualifications: Good communication skills, reliability, and previous security experience preferred.
- Other info: Inclusive workplace celebrating diversity and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- To play an active role in ensuring the physical security of the building is maintained at all times.
- To be the primary contact for external visitors to the building, remaining polite, positive and professional when dealing with any given situation.
- To assist the Security Control Centre operatives in the smooth running of day-to-day operations.
STATEMENT OF DUTIES
- Ensure that all points of exit/entry are manned, ensuring a visible Security presence is maintained to deter crime.
- Ensure all points of exit/entry are in physical working order and report any failure to Security Control.
- Ensure a high standard of customer care skills are maintained in a friendly approachable manner.
- Assist with any reasonable customer request.
- Direct visitors to the main Reception desk, and where visitors have been waiting for a period of time, approach and offer assistance.
- Effectively respond to all Security Control instructions.
- Communicate effectively and appropriately with Security Control.
- Conduct building patrols, both internal and external, reporting defects to Security Control.
- Liaise with Reception staff and other services affecting Front of House standards.
- Comply with Nomura’s policies and procedures for traffic management in Loading Bay areas.
- Respond to and report any breaches of Security.
- Assist the Security team in conducting weekly checks of life safety systems on behalf of Real Estate and Services.
- Respond to any suspicious person/activity and escalate appropriately.
- Give a full and detailed handover to the next Security Officer on position.
Administration:
- Maintain accurate and correct documentation (e.g. logbooks, both physical and electronic) while on post; provide accurate and timely reports to Security Control for incidents occurring within the building; ensure compliance with legal, company and contractual obligations, such as the Data Protection Act, Health and Safety at Work Act, procedures outlined in the Company Handbook and Assignment Instructions.
OTHER DUTIES/RESPONSIBILITIES
- Display your SIA Licence at all times whilst on duty.
- Be aware of policy and procedures owned and changed from time to time by Ultimate Security Services Limited.
- Be aware of policy and procedures owned and changed from time to time by Nomura International.
- Carry out any other reasonable request as required by the SOM.
- All the above responsibilities are not all encompassing and are subject to change at any time, subject to the Security Manager’s discretion.
- All staff are expected to comply with, and demonstrate a positive commitment to, a high level in equal opportunity, occupational safety & health, performance development, customer service, professional presentation and confidentiality throughout the course of their duties.
PERSONAL CRITERIA
- Excellent written communication and interpersonal skills.
- Flexibility and reliability.
- Ability to work the set shift pattern.
- Be physically able to carry out duties, which include long periods of standing.
- Previous Security experience.
- Good PC skills with knowledge of Word, Excel.
- SIA Door Supervisor licence (preferable) or Security licence (Frontline).
- First Aid and Defibrillator trained.
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.
Dedicated Bench Security Officer employer: BidvestNoonan
Contact Detail:
BidvestNoonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Bench Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bidvest Noonan. Understanding their values and how they treat their staff can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! As a Dedicated Bench Security Officer, you'll be interacting with visitors regularly. Role-play common scenarios with a friend to ensure you come across as polite, positive, and professional during your interview.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to highlight your ability to communicate effectively with both colleagues and visitors. This is key in maintaining a high standard of customer care and ensuring smooth operations.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Bidvest Noonan site. This way, you can ensure your application gets the attention it deserves and shows your commitment to joining our fantastic team.
We think you need these skills to ace Dedicated Bench Security Officer
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Tailor Your Application: Take a moment to read through the job description and highlight how your experience aligns with the responsibilities listed. We want to see how you can contribute to maintaining security and providing great customer service.
Be Professional Yet Approachable: Remember, you’ll be the first point of contact for visitors. Your application should convey a friendly and professional tone, showing us that you can handle various situations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BidvestNoonan
✨Know Your Responsibilities
Familiarise yourself with the specific duties of a Dedicated Bench Security Officer. Understand the importance of maintaining physical security, assisting visitors, and communicating effectively with the Security Control Centre. This knowledge will help you demonstrate your suitability for the role.
✨Showcase Your Customer Care Skills
Since you'll be the first point of contact for visitors, it's crucial to highlight your customer service experience. Prepare examples of how you've handled difficult situations politely and professionally in the past. This will show that you can maintain a friendly and approachable manner.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you would report incidents, liaise with other staff, and respond to instructions from Security Control. Practising clear and concise responses will help you convey your thoughts during the interview.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific security scenarios, such as dealing with suspicious activity or managing visitor flow. Think through potential situations and your responses ahead of time, so you can showcase your problem-solving skills and quick thinking.
