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- Tasks: Monitor CCTV feeds, investigate incidents, and compile detailed reports.
- Company: Join Bidvest Noonan, a leader in security services with a focus on excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Great chance to develop skills in a fast-paced environment.
- Why this job: Be part of a dynamic team ensuring safety and security for clients.
- Qualifications: Must have a PSA Licence and previous security experience.
The predicted salary is between 24000 - 30000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a CCTV Control Room Operator, who will work at our prestigious client site. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
Duties as a CCTV Control Room Operator:
- Assist with investigating site incidents and compile concise detailed reports
- Analyse situations, make quick decisions and escalate to appropriate department
- Maintaining, updating and retrieving data held on the client’s systems
- Upholding high attention to detail, adhering to strict standard operating procedures, maintaining professional client services
- Assisting the Management team on administration tasks
- Communicating effectively within your team to problem solve
- Responsible for actively monitoring the health safety and welfare of all users across the client portfolio
- Ensuring you are fully knowledgeable with procedures
- Protect all information contained within the Security Control room environment
- Following and implementing daily tasks from management
Job role requirements as a CCTV Control Room Operator:
- Excellent communication skills, both written/ verbal and interpersonal skills required
- Competent level of IT skills essential and comfortable using computer software packages
- Ability to take initiative to proactively resolve issues or problems
- Fluent in English
- Obtained PSA Licence - Security Guarding
- Previous experience in the security industry is required minimum 6 months in similar environment
- Customer focused
- Able to work alone or as part of a team
CCTV Control Room Operator employer: BidvestNoonan
Contact Detail:
BidvestNoonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Control Room Operator
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at Bidvest Noonan. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to CCTV operations and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your tech skills! Be ready to discuss your experience with computer software and data management during interviews. Highlighting your IT competence can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CCTV Control Room Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the security industry, especially any roles similar to a CCTV Control Room Operator. We want to see how your skills match up with what we're looking for!
Show Off Your Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively communicated in past jobs. We love seeing real-life scenarios where you’ve nailed it!
Be Detail-Oriented: Attention to detail is crucial in this job. When writing your application, make sure to showcase your ability to follow procedures and maintain high standards. We’re all about that precision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BidvestNoonan
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the CCTV Control Room Operator role. Familiarise yourself with the key responsibilities like incident investigation and report compilation. This will help you demonstrate your understanding of the job and show that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your interpersonal skills and ability to work within a team.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss scenarios where you had to make quick decisions or resolve issues proactively. Think of specific instances from your previous experience in the security industry where you successfully handled challenges. This will showcase your initiative and ability to think on your feet.
✨Attention to Detail is Key
During the interview, emphasise your attention to detail and adherence to standard operating procedures. You might want to share examples of how you’ve maintained high standards in your previous roles. This will reassure them that you can uphold the professional client services they expect.