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- Tasks: Ensure safety and security at Belfast Zoo while providing excellent customer service.
- Company: Join Bidvest Noonan, a passionate team dedicated to exceptional service.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Embrace a culture of inclusivity and social responsibility while working with a supportive team.
- Why this job: Be part of a vibrant environment and make a real difference in community safety.
- Qualifications: Must have a valid SIA licence and strong communication skills.
The predicted salary is between 10 - 15 ÂŁ per hour.
About The Role
Position: Part Time Security Officer
Location: Belfast Zoo
Hours: Varied. 15:30 to 19:30 during Winter Opening hours and 15:30 to 21:30 during Summer Opening hours
Rate of Pay: ÂŁ12.21
Qualifications: SIA Licence
Experience:
Main Purpose of Role
The role holder will be responsible for delivering the security service for our client and for the day-to-day protection of persons and property. They will ensure that exceptional service levels are provided to our client and customers and carry out the appropriate defined security processes and procedures in accordance with our policies, Vision and Credo.
PEOPLE FIRST
- Be a role model for positive attitude and respect for our colleagues, client and customers;
- Carry out security activities to the standards confirmed in the site specification and to the standards trained and defined by the SIA;
- React to any incident or event in order to ensure the safety of persons and property in line with training, client requirements and Company policies and procedures;
- Maintain a proactive dialogue with internal and external customers, responding to feedback appropriately.
THE BASICS
- Reinforce our vision to always be our clients “partner of choice”;
- Ensure client premises and surrounding area is safe and secure by carrying out patrols internally and externally on site and permitting only authorised personnel;
- Proactively operate CCTV cameras to identify suspicious activity and capturing footage of an evidential nature if required;
- Report any suspicious items or activities;
- Maintain a log of all incidents and provide written and verbal reports to the Contract Manager;
- Advise Line Management of any security occurrence or system failure and identify and report any situation of potential risk or concern affecting security;
- Maintain, operate and test security equipment and report any failures or performance deterioration;
- Comply with SIA, Company and client operating procedures, working practices and protocols;
- Successfully complete mandatory SIA training;
- Adhere to performance standards which deliver client and customer expectations;
- Ensure adherence to all legal requirements;
- Actively contribute towards the achievement of our strategic and operational targets and overall business aims.
ADAPTIVE & AGILE
- Respond to emergency incidents following the agreed procedures;
- Actively contribute to a high-performance culture and embrace change;
- Work closely with colleagues and management to discuss actions, innovations and challenges;
- Understand and adapt to the varying needs of our business;
- Be fully flexible to support the rostering requirements to fulfil the operational requirements of the client.
IMAGINATION
- Identify and propose new ways of working with colleagues and the management team;
- Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme.
SOCIAL VALUE
- Actively support and encourage a culture of social responsibility;
- Actively encourage a green agenda across our client site;
- Participate in events that support local charities.
EARN TRUST
- Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our client;
- Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
- Build trust with every action and contact with our colleagues and clients.
Person Specification
Area Qualifications
- Current valid SIA licence (Manned Guarding or Door Supervisor).
- 1st Aid Certificate.
Knowledge and Experience
- Demonstrable track record/experience in a customer facing role;
- Ability to work in a demanding and high compliance role;
- Managing challenging situations;
- Strong customer focus in delivering and improving services.
Skills and Abilities
- Excellent communication and interpersonal skills;
- Developing and sustaining effective working relationships;
- Maintaining accurate records;
- Working under pressure;
- Problem solving and decision making;
- Working as part of a team.
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.
Security Officer - Part Time (Northern Ireland) - Belfast Zoo employer: BidvestNoonan
Contact Detail:
BidvestNoonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Part Time (Northern Ireland) - Belfast Zoo
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Belfast Zoo and Bidvest Noonan. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Dress the part! Even though it’s a security role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Officer - Part Time (Northern Ireland) - Belfast Zoo
Some tips for your application 🫡
Show Off Your SIA Licence: Make sure to highlight your current valid SIA licence in your application. It's a key requirement for the Security Officer role, so don’t forget to mention it upfront!
Tailor Your Experience: When you’re writing about your experience, focus on customer-facing roles and any situations where you’ve managed challenging scenarios. We want to see how you’ve delivered exceptional service in the past!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BidvestNoonan
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with the SIA guidelines and be ready to discuss how you've applied them in past roles. This shows you're not just qualified, but also proactive about safety.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be interacting with the public regularly. Prepare examples of how you've handled challenging situations with customers in the past. Highlight your communication skills and ability to maintain a calm demeanour under pressure.
✨Demonstrate Flexibility and Adaptability
The role requires you to be flexible with hours and adapt to changing situations. Be ready to discuss times when you've successfully adapted to new challenges or changes in your work environment. This will show that you're a team player who can handle the demands of the job.
✨Build Trust and Rapport
Emphasise your ability to build relationships with colleagues and clients. Share examples of how you've fostered trust in previous roles, as this is crucial for a Security Officer. Remember, it's all about creating a safe and welcoming environment for everyone!