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- Tasks: Manage operations across retail sites, ensuring KPIs and service standards are met.
- Company: Join Bidvest Noonan, a dynamic company focused on operational excellence.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Opportunity to lead teams and develop future talent in a supportive setting.
- Why this job: Be the key contact for clients and drive growth in a fast-paced environment.
- Qualifications: Experience in operations management and strong relationship-building skills.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for an Operations Manager to join us here at Bidvest Noonan. You will thrive in a dynamic working environment, managing all operational and commercial requirements across a designated portfolio of sites, primarily within the retail sector. You will take accountability for account retention and growth by ensuring all day-to-day KPIs and service standards are consistently met.
We want someone who is not only our senior point of contact but also someone who can build and maintain strong relationships with key customer stakeholders across the portfolio.
Key accountabilities:- Demonstrate strong commercial awareness through the effective management of a P&L valued at approximately £4.5m.
- Attend client, third-party, and internal meetings as required, including meetings at Bidvest Noonan offices or other locations as directed by senior management.
- Produce and submit accurate management information to provide meaningful insights to your customers.
- Develop and maintain strong operational knowledge of TimeGate (T&A), ensuring all site schedules are fully accurate and compliant.
- Build and sustain effective client relationships through regular site visits and proactive engagement.
- Monitor performance against agreed KPIs, taking corrective action where targets are not met.
- Ensure Assignment Instructions and Risk Assessments are consistently maintained and up to date across all sites.
- Manage colleague performance, working closely with the People & Culture team where required.
- Ensure all colleagues receive training to the required standards for their assigned sites.
- Oversee weekly reconciliation and allocation of duties to ensure accurate payroll processing.
- Liaise with the Talent Acquisition team to support recruitment activity and ensure staffing requirements are met.
- Ensure you have robust succession plans and future talent is captured and development plans are in place.
- Ideally be in possession of an SIA SG/DS/CP Licence.
- Ideally candidates will have FM soft services experience.
- Preferred candidates will have operated in a retail environment or similar fast-paced sectors.
- Experience of managing teams across multiple locations.
- Able to review and analyse management information and data and provide valuable customer insights.
- Have excellent stakeholder management skills and the ability to build relationships and influence stakeholders at all levels.
Regional Operations Manager in Reading employer: Bidvest Noonan
Contact Detail:
Bidvest Noonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in the retail sector. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining us at Bidvest Noonan!
We think you need these skills to ace Regional Operations Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational management experience, especially in retail or fast-paced environments, to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about the role and how your background aligns with our needs. Be sure to mention your experience with P&L management and stakeholder engagement to catch our attention.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet KPIs and manage teams effectively. Numbers speak volumes, so include metrics where possible to illustrate your impact.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Bidvest Noonan
✨Know Your Numbers
Make sure you’re familiar with the P&L management aspect of the role. Be ready to discuss how you’ve managed budgets in the past, and bring examples of how your financial acumen has positively impacted previous operations.
✨Showcase Your Relationship Skills
Since building strong relationships with stakeholders is key, prepare examples of how you've successfully engaged with clients or team members. Think about specific situations where your communication skills made a difference.
✨Demonstrate Operational Knowledge
Brush up on operational tools like TimeGate and be prepared to discuss how you’ve ensured compliance and accuracy in scheduling. Highlight any experience you have with managing KPIs and how you’ve taken corrective actions when targets weren’t met.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges in a retail environment. Think through potential scenarios related to team performance, client engagement, or operational issues, and be ready to share your thought process and solutions.