- To deliver the highest standards of customer service whilst providing an efficient, professional mail service to our clients and on-site Contractors which involves This involves X-Raying, organising, sorting, and logging of all incoming/outgoing mails and deliveries to the required standard established by the Service Level Agreement.
- The delivery, collection and sorting of goods and mail within service level agreements
- Providing investigations and reports which are compiled in a timely manner and to a consistent standard
- Supporting the Security Manager: Security with investigations as may be required from time to time where the process or outcome may be particularly sensitive or have serious implications for the security of the building
- Draw to the attention of the Security Manager or in his absence the Security Coordinator issues, incidents and exceptional matters as appropriate
- To ensure all Recorded, Special Delivery and courier items are delivered, and appropriate signatures received
- Assisting and support Loading Bay duties
- To provide additional delivery or collection services within the building as directed
- To use the radio system in a professional manner and always maintain appropriate etiquette
- Demonstrating pride & professionalism in all facets of customer service. To take ownership of all work
- Always Communicating with clients professionally, by understanding their needs, promoting our service
- Supporting the Client to introduce service enhancements & developments.
- Maintaining a safe working process related to Health & Safety
- Undertaking any reasonable ad hoc duties as requested by the Post Room
- Manage and report any maintenance issues immediately including equipment that is faulty or any risks or hazards identified.
- To ensure you wear all personal protective equipment and uniform provided
- To take part and effectively engage in employee training and having a full understanding of Health and Safety, Manual Handling and Site Specifics Procedures.
- To deal with any complaints / issues from customers immediately and report directly to the Site Security Manager.
- To assist with the lifting and movement of furniture within a team
- To always work with awareness of surroundings
- To complete any paperwork pertinent to the area of work
- To prepare a monthly deliveries statistics summary for the Security Manager and Client
Requirements as a Post Room Operative
- Do you have Mailroom experience?
- Do you have excellent time management skills and have a methodical approac?
- Do you have excellent Communications skills?
- Are you Xray machine trained?
- Do you have a customer focused approach, exhibiting a reliable and responsible attitude?
- Do you have the ability to work on own initiative and have a good work ethic?
Benefits as a Post Room Operative
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
About Us
‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come.'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’
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Post Room Security Officer employer: Bidvest Noonan
As a leading provider of cleaning services across the UK retail sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence and innovation not only ensures a safe and compliant environment for our clients but also empowers our team members with opportunities to lead and excel in their careers. Join us to be part of a forward-thinking organisation that values your contributions and supports your professional journey.
