At a Glance
- Tasks: Support the Account Director and manage operations with a focus on client service.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Opportunity to travel and engage with various departments.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Strong organisational and communication skills; MS Office proficiency required.
The predicted salary is between 29700 - 36300 £ per year.
The role is designed to support our Account Director and nationwide Regional and Area Management and Operations Team, providing administrative and operational support as well as liaising with other departments and suppliers in order to provide the best service possible to clients.
This is a varied and fast paced role within a small but busy team!
The right candidate will be expected to use their own initiative and be capable of thinking on their feet to resolve queries or issues.
- The candidate may be required to travel to sites as necessary.,
- Plan and prioritise tasks effectively to ensure each task is completed efficiently
- Providing advice, guidance and training to new managers for process and use of systems.
- Place orders for machinery, products and uniforms for site, and subcontractors.
- Provide a professional service in all internal and external communications.
- Adhoc and administration duties within the team - spreadsheets, presentations, letters etc
- Raising PO's, reviewing delivery dockets and liaising closely with our suppliers to chase up any outstanding deliveries or issues relating to same.
- Invoicing queries support
- Note taking for HR meetings
- Action payroll queries including late wages, adjustments, pay rate changes etc
- Monitor targets set for the Site Management & provide feedback
- Ensure sites have adequate stock levels. Ensure monthly material orders are correct and completed on time and within budget
- Report on weekly budgets
- Provide regular feedback to management.
- Assist Management team create new vacancy posts on Eploy & work with each stakeholder to ensure that a smooth process is conducted to ensure all new start paperwork is checked and sent onto recruitment for issuing of payroll numbers
- Create reports for leavers / new starters and any other changes.
- Manage and report on weekly hours budgets in line with KPI expectations
- Ensure that a weekly check of the wage spend is actioned for any irregularities.
- Create Audit trackers and share with team ensuring all milestones are adhered to and reported to client
- Ensure Payroll Compliance procedures are strictly adhered to
- Maintain regular contact with client(s) and ensure good relations are upheld
- Action correspondence concerning contracts, queries, complaints etc
- Attend the monthly KPI meetings and conduct notetaking, which will then be provided after the meeting with actions (if applicable)
- Ensure ALL accidents paperwork is collated and sent to the Account Director and the tracker updated as per company procedure
- Ensure the training matrix is updated where required and on time. Excellent organisational skills with the ability to prioritise and manage tasks simultaneously.
- Strong communication, customer support and interpersonal skills
- Ability to resolve issues or problems and work as part of a team or independently.
- Strong MS Office skills -Excel, Outlook and Word.
- Dependable and flexible
- Strong attention to detail with a high level of accuracy.
- #J-18808-Ljbffr
Operations Support Manager employer: Bidvest Noonan
As a leading provider of cleaning services across the UK retail sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence and innovation not only ensures a safe and compliant environment for our clients but also empowers our team members with opportunities to lead and excel in their careers. Join us to be part of a forward-thinking organisation that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Support Manager at Bidvest Noonan!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Bidvest Noonan or be willing to refer you for that Operations Support Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Bidvest Noonan who’s on the lookout for their next Operations Support Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Support Manager role at Bidvest Noonan!
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Bidvest Noonan. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Bidvest Noonan
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Bidvest Noonan. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
