At a Glance
- Tasks: Provide a welcoming reception service and manage customer queries efficiently.
- Company: Join Bidvest Noonan, a leader in customer service excellence.
- Benefits: Enjoy paid holidays, a pension plan, and ongoing training.
- Other info: Uniform provided, with great progression opportunities and employee discounts.
- Why this job: Be the face of our client’s business and make a real impact.
- Qualifications: Previous reception experience and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a Front of House Receptionist, who will work at our client’s premises. This is a high-profile position; you must be able to demonstrate and deliver high quality and excellent customer service to both our clients and service users. The receptionist is required to provide an efficient, effective, and professional service. Excellent timekeeping is essential.
Purpose of Role
- To provide an efficient, polite and welcoming reception service, for both telephone and personal callers to The Mall management suite.
Key Accountabilities
- Do you have previous experience in a similar position?
- Do you have a calm personality and be capable of controlling all situations?
- Are you proactive, hardworking, and professional by nature?
- Are you able to work independently, but also an effective member of a team?
- Are you able to communicate effectively at all levels?
- Can you demonstrate the ability to think and act quickly in emergencies or under pressure?
- Do you have good communication skills with the ability to deliver clear verbal and written reports where necessary?
- Do you maintain a high standard of personal presentation, appearance and attitude?
- Do you have high standards of both punctuality and attendance to ensure team effectiveness and availability?
Client Responsibilities and Duties
- To develop excellent relationships with all retailers, mall management and external contractors and suppliers.
- To ensure the delivery of a high level of customer service.
- To ensure all telephone calls, both incoming and outgoing, are dealt with in a timely, efficient and polite manner to ensure all queries are dealt with promptly and efficiently.
- To ensure the reception area is tidy and well presented at all times, and that sufficient information leaflets etc are always available.
- To maintain an up to date out of hours contact telephone list.
- To ensure a high level of communication is maintained with all relevant individuals within The Mall.
- Support the mall management team during any centre emergency procedures.
- Manage all aspects of the car park staff and tenant parking on behalf of Reef.
- Manage the centre’s lost & found property.
- Support the commercial manager on queries relating to new enquiries and vending.
- Support the marketing team with all community activities.
- Update Centre touchpoints including Baby changing board and job board.
- Demonstrate a customer-focused attitude.
- Display an outstanding level of customer focus and understand the reasons for it.
- Ability to take responsibility for problems that client staff and visitors may have.
- Excellent oral and written communication skills.
- Display the highest standard of personal presentation to maintain the image of Bidvest Noonan and the client.
- Carry out all reception duties as agreed with the site and as stated in the Assignment Instructions.
- Respond to all incidents.
Full uniform supplied. Paid holidays. Pension plan. On-going training. Progression opportunities. Employee Benefits Platform which gives you access to savings at big retailers via Discounts/Cash back and Shopping Cards.
Cleaning Operative in Maple Cross employer: Bidvest Noonan
Bidvest Noonan is an exceptional employer that prioritises a supportive and dynamic work environment for its Cleaning Operatives. With a strong emphasis on professional development, employees benefit from ongoing training and clear progression opportunities, all while enjoying a comprehensive benefits package that includes paid holidays and a pension plan. Located at The Mall, our team members are part of a vibrant community where they can build meaningful relationships and contribute to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative in Maple Cross
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Bidvest Noonan.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Bidvest Noonan.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Bidvest Noonan, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Operative in Maple Cross
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Bidvest Noonan that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Bidvest Noonan specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Bidvest Noonan will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Bidvest Noonan
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Bidvest Noonan a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Bidvest Noonan.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Bidvest Noonan, showcasing your work ethic and the quality of your previous roles in janitorial services.
