At a Glance
- Tasks: Manage security operations and ensure high service standards across multiple sites.
- Company: Join Bidvest Noonan, a leader in creating safer communities.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Flexible hours with opportunities for professional development.
- Why this job: Make a real impact in security while developing your leadership skills.
- Qualifications: Experience in security management and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Reporting to the Contract Manager, the successful candidate will be responsible for managing all requirements of the sites allocated to their designated portfolio to ensure Assignment Instructions are complied with and met, working with the Contract Manager in maintaining a high standard of service, meeting the agreed contract specification.
This will include liaison with clients to deal with all contractual matters and staffing issues, from recruitment through to welfare and discipline.
The position requires a professional, well-informed and consistent approach to both internal and external contacts thus conveying the professional image and exceptional standards of Bidvest Noonan and the NHS.
Role Requirements
We seek to fill this position at the earliest opportunity.
Provided with equipment to carry out the role, this job is primarily working Monday to Friday, with the requirement to cover out of hours and weekends ensuring all business within the contract is complete.
Operating from Grimsby location, but working across all three locations, having a driving licence to drive between sites across the contract is essential.
Flexibility and commitment is vital to ensure we are able to meet our contractual obligations and provide the highest standards of service to our customers.
On occasions some out of hour’s incidents may occur and our managers are expected to take responsibility for the situation in hand.
Specific Duties
- To assist the Contract Manager in maintaining a high standard of service, meeting the agreed contract specification
- Role consists of a very high level of administration and requires a good level of IT skills
- Take/make telephone calls to ensure the effective running of the security & car park operations
- Ensure that the relevant specification needs are read and understood
- Adhere to agreed targeted levels of labour and other costs.
- Provide general training for supervisory and management staff under his/her control, highlighting any additional training and development needs required.
- Ensure that all staff are included on a training plan which is updated annually.
- Ensure that annual staff appraisals are carried out
- Responsible for the selection, motivation, discipline, safety and general welfare of the staff under his/her control.
- Maintain efficient and accurate records for quality, cost control and personnel in line with best practice management.
- To undertake administrative tasks as needed, including data inputting, scanning, printing, archiving and filing
- Producing and completing documents (including confidential ones) to ensure timescales are met
- Developing and maintaining databases and filing systems
- Creating and processing quotations for additional sales
- Receiving and processing incoming information/reports/emails etc and making recommendations to support
- Develop and maintain good relationships with hospital staff in line with best practice management, in order to ensure satisfaction with our service, commitment to our long-standing presence and the further extension of our business within the hospital and other hospitals.
- decision making by other professionals
- Dealing with initial complaints sensitively and professionally, referring the more serious to management
- Responding to client request in a timely and accurate manner
- Rostering of staff – Timegate knowledge would be advantageous
- Holiday management (assisting with cover and tracking)
- Uniform management (ordering and tracking)
- Equipment management (ordering and tracking)
- Assisting with HR, payroll and PPS teams
- Onboarding and arranging inductions of new starters
- To assist with any other duties as directed by management
Essential criteria to meet
- Be smart and well presented at all times, leading by example to show the high standards required
- Have experience within the security industry, with a proven track record for quality service
- Be polite, helpful and diligent, with a ‘can do’ ethos with strong negotiation and interpersonal skills
- Have the ability to work to deadlines and effective time management skills
- Be in possession of an SIA SG/DS/CP Licence and have awareness of health and safety requirements
- Have excellent communication skills and be able to deliver the highest standard of customer service
- Be experienced in managing staff, including welfare, disciplinary and development issues
- Have a driving licence and the ability to attend all the sites within the designated contract
- Be able to demonstrate a high standard of IT skills to use Time Gate, Email, Word and Excel effectively
- Have experience of managing budgets and providing management information
- Ability to work to deadlines
- Hold or be prepared to attend SIA CCTV License Training
- Attend an Occupational Health Check (Attend HEP B Inoculations)
About Us
For nearly 50 years, we’ve played a vital role in helping our customers succeed.
Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, "to proudly create safer and healthier communities today, for tomorrow." It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve- now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'
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Security - Deputy Security Manager in Grimsby employer: Bidvest Noonan
As a leading provider of cleaning services across the UK retail sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence and innovation not only ensures a safe and compliant environment for our clients but also empowers our team members with opportunities to lead and excel in their careers. Join us to be part of a forward-thinking organisation that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Security - Deputy Security Manager in Grimsby
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We think you need these skills to ace Security - Deputy Security Manager in Grimsby
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Bidvest Noonan. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Bidvest Noonan.
How to prepare for a job interview at Bidvest Noonan
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Bidvest Noonan.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Bidvest Noonan.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Bidvest Noonan.
