At a Glance
- Tasks: Support clients by managing enquiries and coordinating maintenance services.
- Company: Join a dynamic team focused on delivering top-notch facilities management.
- Benefits: Monday to Friday schedule, competitive pay, and opportunities for growth.
- Other info: Flexible work environment with a focus on teamwork and support.
- Why this job: Be the first point of contact and make a real difference for clients.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 22050 - 26950 £ per year.
Shift: Monday to Friday from 8:30am - 4:30pm
To provide a multi-disciplined general maintenance service as part of the Operations Team primarily focusing on planned, preventative, reactive maintenance and quoted works across our client base. We are looking for a Facilities Co‑Ordinator/Administrator with a strong work ethic and a desire to work in a team environment.
Key Responsibilities
- Working in conjunction with and reporting to the Helpdesk Manager;
- First point of Contact Support to client enquiries, to respond to and resolve customer requests through telephone calls and email requests;
- Liaise with our skilled team of tradesmen and subcontractors in order to respond to and resolve client requests, while providing feedback to all at key stages;
- Initiate & track quotations, raise purchase orders, place orders for required consumables and services;
- Track various quoted works costs and labour to ensure delivery of Commercially Profitable quoted works in a timely manner;
- Provide back‑up support during busy periods, holiday/absence coverage of other Admin and to the general Operations Team;
- Working within operations processes on internal software platforms and CAFM systems;
Do you have excellent communication skills? Are you dependable and flexible, ability to work independently as well as part of a team? Do you have the ability to handle multiple requests whilst retaining high standards and attention to detail? Do you have the ability to accurately complete tasks and responsibilities in a timely manner? Can you demonstrate a high level of initiative and be proactive? Are you well‑spoken and presented? Do you have previous experience in an FM/Services environment preferable although relevant equivalent experience to be considered?
Client Service Administrator employer: Bidvest Noonan
Bidvest Noonan is an excellent employer that prioritises the well-being and growth of its employees. With a strong focus on training and career progression, our CET Cleaning Technician role at the prestigious Selby site offers a supportive work culture, competitive benefits including a pension plan and paid holidays, and the chance to make a meaningful impact in the community.
