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- Tasks: Monitor CCTV feeds, investigate incidents, and compile detailed reports.
- Company: Join Bidvest Noonan, a leader in security services with a focus on excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic team environment with a strong emphasis on communication and problem-solving.
- Why this job: Be the eyes on the ground, ensuring safety and security for everyone.
- Qualifications: Must have a PSA Licence and previous security experience.
The predicted salary is between 24000 - 30000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a CCTV Control Room Operator, who will work at our prestigious client site. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
Duties as a CCTV Control Room Operator:
- Assist with investigating site incidents and compile concise detailed reports
- Analyse situations, make quick decisions and escalate to appropriate department
- Maintaining, updating and retrieving data held on the client’s systems
- Upholding high attention to detail, adhering to strict standard operating procedures, maintaining professional client services
- Assisting the Management team on administration tasks
- Communicating effectively within your team to problem solve
- Responsible for actively monitoring the health safety and welfare of all users across the client portfolio
- Ensuring you are fully knowledgeable with procedures
- Protect all information contained within the Security Control room environment
- Following and implementing daily tasks from management
Job role requirements as a CCTV Control Room Operator:
- Excellent communication skills, both written/verbal and interpersonal skills required
- Competent level of IT skills essential and comfortable using computer software packages
- Ability to take initiative to proactively resolve issues or problems
- Fluent in English
- Obtained PSA Licence - Security Guarding
- Previous experience in the security industry is required (minimum 6 months in similar environment)
- Customer focused
- Able to work alone or as part of a team
CCTV Control Room Operator employer: Bidvest Noonan
Contact Detail:
Bidvest Noonan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Control Room Operator
✨Tip Number 1
Get to know the company! Research Bidvest Noonan and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a CCTV Control Room Operator, you'll need to communicate effectively. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experience where you've had to make quick decisions or resolve issues. Be ready to share these during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your application and get back to you faster!
We think you need these skills to ace CCTV Control Room Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the security industry, especially any roles similar to a CCTV Control Room Operator. We want to see how your skills match up with what we're looking for!
Show Off Your Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively communicated in past jobs. We love seeing those interpersonal skills shine through in your application!
Be Detail-Oriented: Attention to detail is crucial in this position. When writing your application, make sure to showcase your ability to follow procedures and maintain high standards. We appreciate candidates who take this seriously!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bidvest Noonan
✨Know Your Stuff
Make sure you’re familiar with the CCTV systems and procedures relevant to the role. Brush up on your technical skills and be ready to discuss how you've used them in past experiences.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated in high-pressure situations. Think about times when you’ve had to relay important information clearly and concisely.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you’ve taken the initiative to resolve issues. Highlight your decision-making process and how you escalated matters when necessary, showing that you can think on your feet.
✨Emphasise Customer Service
As a CCTV Control Room Operator, customer service is crucial. Prepare to discuss how you’ve provided excellent service in previous roles, and be ready to explain how you would handle difficult situations with clients or service users.