Strategic Account Manager - Client Success & Service Delivery in Cardiff

Strategic Account Manager - Client Success & Service Delivery in Cardiff

Cardiff Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Bidvest Noonan

At a Glance

  • Tasks: Lead client relationships and ensure top-notch service delivery on-site.
  • Company: Bidvest Noonan, a dynamic company focused on client success.
  • Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
  • Other info: Join a vibrant team dedicated to delivering exceptional service.
  • Why this job: Make a real impact by enhancing client satisfaction and driving service excellence.
  • Qualifications: Strong communication skills and experience in account management.

The predicted salary is between 40000 - 50000 Β£ per year.

Bidvest Noonan in Cardiff is seeking an Account Manager to lead day-to-day client relationships on-site. You will be the primary contact for service delivery, performance queries, and contract execution, coordinating with operations to ensure high service quality.

Responsibilities include:

  • Monitoring KPIs
  • Preparing regular performance reports
  • Identifying value-adding opportunities
  • Supporting renewals and growth
  • Collaborating with internal stakeholders to meet regulatory standards
Bidvest Noonan

Contact Details:

Bidvest Noonan Recruitment Team

We think you need these skills to ace Strategic Account Manager - Client Success & Service Delivery in Cardiff

Client Relationship Management
Service Delivery
Performance Monitoring
KPI Analysis
Report Preparation
Opportunity Identification
Contract Management