This post sits in the Audiology Department at Norfolk and Norwich University Hospitals Foundation Trust, as part of a small team of senior assistant audiologists. The work is part clinical support, covering hearing aid repairs, ear impressions and patient follow-up calls, and part administration, including booking appointments and data entry. The department runs adult rehabilitation, tinnitus, newborn screening, paediatric and vestibular services across the main site, Cromer Hospital and community sites, and the post is part-time with compressed hours. Visa sponsorship is not available for this role.
What the job involves
- Repair and maintain hearing aids
- Take ear impressions
- Advise patients on hearing aid use
- Make telephone follow-up calls to patients recently fitted with hearing aids
- Assist with hearing tests for babies and young children under a paediatric audiologist's lead, building rapport and keeping the child focused on the test
- Answer the phone
- Make patient appointments
- Enter data onto the computer system
Experience
- Some experience in a people-caring or healthcare environment
- Some experience working within a multi-disciplinary team
Skills & knowledge
- Excellent communication and patient handling skills
- A personable nature
- IT skills
- Flexibility to respond to an ever-changing workload
- Ability to work well in a team
- Professionalism and a willingness to learn
Other
- Acts as a role model for NNUH's PRIDE values
- Understanding of and commitment to equality, diversity and inclusion
Nice to have
- NVQ Level 2 in Care
- Good GCSEs or equivalent, particularly in science, English and IT
What’s offered
- Flexible working hours
- Fast track staff physiotherapy service
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream access to earned pay as you earn it
- Free Park & Ride service to the Colney Lane site
- Free 24-hour confidential counselling
- Support in career development
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Senior Assistant Audiologist in Norwich employer: Bidvane
The Medical Centre is an exceptional employer for General Practitioners, offering a supportive work environment across two sites with a strong focus on patient-centred care. With flexible session options and a commitment to professional development, employees benefit from a collaborative team culture that values continuous learning and quality improvement. Located in a vibrant community, the practice provides unique opportunities to engage with diverse patient needs while enjoying the advantages of NHS pension and comprehensive employment benefits.
